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          Find a Location

          HSBC Bank Canada has 81 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • HSBC Bank Canada

              2910 Virtual Way Vancouver, BC V5M 0B2

            • HSBC Bank Canada

              111 Yonge St Toronto, ON M5C 1W4

            • HSBC Bank Canada

              10250 101 St Edmonton, AB T5J 3P4

            • HSBC Bank Canada

              1196 Pacific Blvd Vancouver, BC V6Z 2X7

            • HSBC Bank Canada

              1000 Shoppers Row PO Box 160 Campbell River, BC V9W 2C8

            Business ProfileHSBC Bank Canada

            Bank
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2910 Virtual Way

            Vancouver, BC V5M 0B2

            Visit Website
            Email this Business
            (888) 989-4722

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 64

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            HSBC Bank Canada has 81 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • HSBC Bank Canada

                2910 Virtual Way Vancouver, BC V5M 0B2

              • HSBC Bank Canada

                111 Yonge St Toronto, ON M5C 1W4

              • HSBC Bank Canada

                10250 101 St Edmonton, AB T5J 3P4

              • HSBC Bank Canada

                1196 Pacific Blvd Vancouver, BC V6Z 2X7

              • HSBC Bank Canada

                1000 Shoppers Row PO Box 160 Campbell River, BC V9W 2C8

              Headquarters
              2910 Virtual Way, Vancouver, BC V5M 0B2
              Email this Business
              BBB File Opened:
              1/7/1968
              Years in Business:
              64
              Business Started:
              1/1/1960
              Business Started Locally:
              21/6/1999
              Alternate Business Name
              • HSBC Group
              • HSBC Investment Funds (Canada) Inc
              • HSBC Trust Company
              • HSBC Mortgage Corp (Canada)
              • HSBC Securities (Canada) Inc
              • HSBC AsiaPacific Fund
              • HSBC Canadian Balanced Fund
              • HSBC European Fund
              • HSBC World Bond Fund
              • HSBC Canadian Money Market Fund
              • H S B C
              • HSBC Trust Co
              • HSBC
              • HSBC Bank of Canada
              • HSBC Finance
              • Hsbc Trust Co Canada
              • Hsbc Global Asset Mgmt
              • Hsbc Capital Canada Inc
              • HSBC Finance Corporation Canada
              • Hsbc Financial Corporation Limited
              Business Management
              • Sandra Stuart, President/CEO
              • Karen Lee, Manager of Customer Relations
              • Manager, Manager
              • Steven Baker, President
              • Ronald Erdman, Chief Executive Officer
              • Tony Menzies, Managing Employee
              • Derek Dewald, Assistant Vice President
              • Ryan Brush Manager, Manager
              Contact Information

              Principal

              • Karen Lee, Manager of Customer Relations

              Customer Contact

              • Karen Lee, Manager of Customer Relations
              Additional Contact Information

              Fax Numbers

              • (604) 641-2917
                Primary Fax

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              24/11/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On October 24,2023 my HSBC ********** was compromised. I purchased 20,00 gas from a ***** ****** gas station on ****** ****** *** **** ****** **** from there my card was accessed and there were multiple charges for the same amount again and again. There were thousands of dollars charged. I noticed these irregularities and contacted HSBC on October 27 and advised of all these fraudulent charges. I explained all these charges were fraudulent. I had to call back again and again. Here we are November 25,2023 and HSBC had not removed these fraudulent charges. I have made repeated calls and I have been told not to worry they were working in it and would call me back personally. Still has not happened. I simply want these charges removed. I am not sure if HSBC is a safe banking institution? They are not reliable and at this point not ***********. I have been waiting a month for them to investigate and reverse these fraudulent charges. I am hopeful people will do their due diligence and not bank with this institution as it clearly is not safe.
              Read More
              Read 8 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Donovan H

              01/05/2024

              Issued 3 faulty debit cards to me (through mail and in-person) in October 2023. **************** is incredibly slow and seems to be outsourced overseas, as English knowledge is minimal. I assume they tried their best to help me, but even the process of closing my account was more difficult than it needed to be. Better for everyone that this company will cease to exist soon.
              Read 2 More Customer Reviews

              Local BBB

              BBB serving Mainland British Columbia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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