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Find a Location

Dense Construction Limited has 1 locations, listed below.

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    Business ProfileforDense Construction Limited

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 26/6/2023

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    536 5307 Victoria Dr, Vancouver, BC V5P 3V6
    BBB File Opened:
    23/3/2022
    Years in Business:
    2
    Business Started:
    8/6/2022
    Business Incorporated:
    8/6/2022
    Accredited Since:
    26/6/2023
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Rohit Bhalla, Director
    • Jessica Wilson, Office Manager
    Contact Information

    Principal

    • Mr. Rohit Bhalla, Director

    Customer Contact

    • Jessica Wilson, Office Manager
    Additional Contact Information

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shantal F

    1 star

    05/08/2024

    I dont even know where to begin. Basically, dont waste your time! My floors were scheduled to be done and take 3 days, it took 5, one day they came at 5:30 knowing I had kids to feed and get to bed. The first day they came late, reasonable because there was a ton of traffic. Day two, the communication just completely lacked and continued from there. Eventually I told them not to show day 2 because it was 3 oclock and they still hadnt showed up. Everything from there just got worse. They finally did our floors (not the greatest job at all), so now they need to come back. Checked in for a follow up for them to come fix the issues, to which they said this weekend. Well now the weekend is over and still no update or set time. Meaning Ive now again changed my plans to accommodate them for them to not show up or communicate properly.Full bill came which was our initial quote, not even the accurate amount of square footage competed. Tried to tell me caulking wasnt included, so showed them my quote. To get them out of my house, I just told them to leave it. It was an extremely frustrating experience.The men that came to do the floors were completely disrespectful because Im a woman, and thats not even an assumption, it was very obvious when my partner was around. Overall, I would highly recommend you avoid this company. Will my floors ever be completed properly? At this point, I have very low hope.

    Dense Construction Limited Response

    09/08/2024

    Hi *******, Apologies for the inconvenience caused. I can completely understand your frustration. Sometime situations are out of control, thats why theres a big chance of schedule change, When any sort of construction happen we can expect little delays due to many factors. I check with the installers, Nobody was rude also they were even praising your patience. Every community or a person has a different way of communicating so might you misunderstood.For floor inspection or fixing, our office personal already communicated with you. So someone will come and inspection your floors.Our clients are our first priority, please dont hesitate to reach out to us for any further assistance. Thank you

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