Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Hourigan's Flooring has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHourigan's Flooring

    New Carpets

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    From their Victoria showroom, Hourigan's Flooring offers a wide selection of carpet, hardwood, laminate, linoleum, vinyl and ceramic tile from major manufacturers and many specialty suppliers.

    Business Details

    Location of This Business
    477 Boleskine Rd, Victoria, BC V8Z 1E7
    BBB File Opened:
    20/7/2005
    Years in Business:
    74
    Business Started:
    1/1/1950
    Business Started Locally:
    1/5/1959
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 080242 for this business, issued by WorkSafe BC

    These agencies may include:

    WorkSafe BC

    4514 Chatterton Way

    Victoria BC V8X 5H2

    250-9675377

    https://www.worksafebc.com/

    Alternate Business Name
    • Hourigan's Carpet & Linos
    Business Management
    • Evan Guengerich
    • Martin Kalsbeek, Owner
    Contact Information

    Principal

    • Martin Kalsbeek, Owner

    Customer Contact

    • Martin Kalsbeek, Owner
    Additional Contact Information

    Fax Numbers

    • (250) 475-1654
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James G

    1 star

    04/10/2024

    We hired Hourigan's to flatten floor with levelling compound and then install new cushion flooring in kitchen. A rep called LJ came and measured the area needed. When they arrived weeks later, they were short flooring material and had to reorder. We had many different workers come over a period of 3 weeks to pour levelling compound and sand it. Did not hang plastic barriers and did not give us advance warning. Concrete dust everywhere. In the process of moving the range, they broke off a piece of the countertop. They did not properly reinstall the range. I hired the original range supplier to reinstall it properly. The installer mis-cut the flooring going around an outside corner and had to glue it back together. The floor still has lumps. Less than competent sales and installation people.

    Local BBB

    BBB serving Vancouver Island

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.