We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Bragg Communications has 28 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Bragg Communications

              6080 Young Street, 8th Floor P.O. Box 8660, Stn.A Halifax, NS B3K 5M3

              BBB Accredited Business

            • Bragg Communications

              142 South Albion Street Amherst, NS B4H 4H5

              BBB Accredited Business

            • Bragg Communications

              1595 Bedford Highway Bedford, NS B4A 3Y4

              BBB Accredited Business

            • Bragg Communications

              421 Lahave Street Bridgewater, NS B4V 3A2

              BBB Accredited Business

            • Bragg Communications

              670 University Avenue Charlottetown, PE C1A 1H6

              BBB Accredited Business

            Business ProfileBragg Communications

            Telecommunications
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:

            Significant Complaint activity - Billing or Collection Issues

            Contact Information

            6080 Young Street, 8th Floor

            P.O. Box 8660, Stn.A

            Halifax, NS B3K 5M3

            Visit Website
            (888) 345-1111

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 25 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            65 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 26/2/2003

            Years in Business: 54

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Bragg Communications has 28 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Bragg Communications

                6080 Young Street, 8th Floor P.O. Box 8660, Stn.A Halifax, NS B3K 5M3

                BBB Accredited Business

              • Bragg Communications

                142 South Albion Street Amherst, NS B4H 4H5

                BBB Accredited Business

              • Bragg Communications

                1595 Bedford Highway Bedford, NS B4A 3Y4

                BBB Accredited Business

              • Bragg Communications

                421 Lahave Street Bridgewater, NS B4V 3A2

                BBB Accredited Business

              • Bragg Communications

                670 University Avenue Charlottetown, PE C1A 1H6

                BBB Accredited Business
              Headquarters
              6080 Young Street, 8th Floor P.O. Box 8660, Stn.A, Halifax, NS B3K 5M3
              BBB File Opened:
              1/1/1980
              Years in Business:
              54
              Business Started:
              1/1/1970
              Accredited Since:
              26/2/2003
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • EastLink
              Business Management
              • Mr. Jeff Gillham, CEO
              • Mr. Andrew MacVicar, Manager Customer Experience
              Contact Information

              Principal

              • Mr. Jeff Gillham, CEO

              Customer Contact

              • Mr. Andrew MacVicar, Manager Customer Experience
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              65 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/08/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              Eastlink: been without internet since July 22, when there was a nearby lightning strike- ok, so appt scheduled for July 31st, which is a long time to go without internet- esp with me working from home. July 29, they send an email saying the issue is resolved so they’ve cancelled the appointment. I call and explain (again) that the issue has not been resolved- because they had already tried to cancel my appointment once in the interim- I need my appointment- and the problem is outside the house. They then say ok - we will honour appointment- but then I get an email saying new appointment is Aug 11. I’ve been on the phone with about 10 different people trying to explain that THEY made a mistake and I want my originally scheduled appointment. So far nothing but a runaround of very long wait times and dropped calls. In the meantime, we’ve had to hook to phones to do work, plan a family funeral, and our TV sits like a paperweight, with no less than 4 streaming services unusable for the month- this has been a time and money suck, and an exercise in frustration.
              Read More
              Read 64 More Complaints

              Customer Reviews

              25 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lynn H

              10/10/2024

              ******** is the worst company I have ever dealt with. They DO NOT do business in 'Good Faith'. Their treatment of seniors is criminal. Charging seniors for services that are often not working. Providing them with old equipment for a brand new service. Equipment that broke down a week later. Then leaving a week or more before service is fixed. ******** expects the client to call in to receive a rebate for service that is interrupted; even though they have a notification that reports them exactly when you were out of service. The problem is the interruptions are a weekly occurrence. When I call in there is often a 45 minute wait. I have been left a week and half without an essential service, my home phone! When I got through they said they could not get here until the next week. When I asked them to correct the address (2 times) they did not do it which also made it difficult to find the house for the technician and in turn I was waiting around for 4 hours instead of being the first visit as the technician. I believe that because this is a 'Senior' account I do not get the same priority as other clients who may be in school or working.
              Read 24 More Customer Reviews

              Local BBB

              Better Business Bureau Serving the Atlantic Provinces

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.