Business ProfileforMoney Mart

I applied for a personal loan, which was approved. Their website says the loan would be funded in 24h. I did the application over the weekend, and when I kept checking the status, it said pending funding. I checked Saturday, I checked Sunday, and it was always in the same status. I assumed the loan wasn’t being processed in 24 hours because it was the weekend and they were closed. on Monday, I logged into my account and the pending funding status was no longer there. There was a message asking me to call them, which I did. I spoke to someone ***** *** **** *********** *** ***** she told me that because I did not except the email money transfer or because my bank blocked the transfer the application was canceled. I told her that I never received a e-transfer notification. I kept asking the representative to confirm where the money was sent and she was not able to tell me. I asked to speak to a manager and she refused. She said her manager would call me back in one business day, but no one called me back. *** **** ***** ****** *** ** ** **** ** ** **** *** **** ***** ** ** **** *** *** **** ** ******* ** **** ******* ******** ** ********* *** * *** ** *** ***** ***** *** **** *** ***** ******* ****** ** ******* Later that day or the next day, i tried to chat with someone who told me the same thing…the loan has been canceled. the funds were never sent to me , no attempt was made to contact me, and when I asked if the notification could simply be resent, they said that was impossible because the application was canceled. I was advised to reapply and I said no because that would be a bother hit on my credit bureau , I want the Credit bureau entry of February 9 to be removed from my credit bureau. I never received the funds from money Mart and no one for money mart even tried to help me out with my concern. **** ***************