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          MBRP Ltd has 1 locations, listed below.

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            • MBRP Ltd

              315 Old Ferguson Rd Huntsville, ON P1H 2J2

            Business ProfileMBRP Ltd

            Auto Accessories

            Contact Information

            315 Old Ferguson Rd

            Huntsville, ON P1H 2J2

            Visit Website
            Email this Business
            (888) 636-7223

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            315 Old Ferguson Rd, Huntsville, ON P1H 2J2
            Email this Business
            BBB File Opened:
            14/6/2016
            Years in Business:
            27
            Business Started:
            28/12/1996
            Business Incorporated:
            6/1/1999
            Type of Entity:
            Corporation
            Number of Employees:
            120
            Business Management
            • Marly Lahn, Customer Service Manager
            • Susan Winther, Manager
            Contact Information

            Principal

            • Marly Lahn, Customer Service Manager

            Customer Contact

            • Susan Winther, Manager
            Additional Contact Information

            Fax Numbers

            • (705) 788-3071
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/11/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            jim D

            09/03/2023

            After placing an order with the shipping to be delivered within 3 days. The money was taken right away. The invoice was generated the next day with two day shipping on the invoice. After a few days of not hearing anything back, I emailed them and they said "the product was scheduled to ship today" So they held on the order until I contacted them. Customer service refused to work with me on the shipping as there was an appointment made and parts ordered would have been delivered in time with a couple days to spare. This company may have decent products but the customer service is c*** I will be boycotting their products as well at my store.

            MBRP Ltd Response

            10/03/2023

            Customer placed him order at 10:10 om on Monday night while our office was closed. As for all on line orders, payment was collected at time of order. The order was processed in our system on Tuesday morning. Our website indicates 3 days shipping, that is the transit time from our courier once the order is shipped. Our order processing time is ***** hours. We are a manufacturing facility with various warehouses that store our finished goods. We did not hold the order, it was ready to ship when he contacted us. He requested we cover overnight shipping, which we declined as the order was processed within our normal turnaround time. He asked us to cancel the order if we were not shipping overnight, which we advised him we would do. Please advise if any additional information is required. Thank you.
            Read 1 More Customer Review

            Local BBB

            Better Business Bureau of Greater Ottawa

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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