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            Business ProfileErational Marketing

            Marketing Consultant

            Contact Information

            310 - 515 Consumers Rd

            North York, ON M2J 4R3

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            Email this Business
            (647) 206-1503

            Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            B-

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            Business Details

            Location of This Business
            310 - 515 Consumers Rd, North York, ON M2J 4R3
            Email this Business
            BBB File Opened:
            20/9/2017
            Contact Information

            Principal

            • Mr. Thomas Le Maguer, CEO

            Customer Contact

            • Mr. Thomas Le Maguer, CEO
            • Ms. Nicole Le Maguer
            • Mr. Rob Provenzano, Director of Operations
            Additional Contact Information

            Phone Numbers

            Email Addresses

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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            17/04/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            We paid $25,000 for a three-month contract to sell our online course, "Storytelling for Learning Designers." eRational's promise was that they could meet our small quota of 75 licenses; but at a minimum, they guaranteed a surplus of meetings. Over the course of our entire engagement, eRational was unable to secure a SINGLE meeting - and zero sales. Even by their own admission and metrics, they failed to provide us the service they promised. Everything was outsourced to subcontractors who did not understand our business and were not appropriate choices to work on our account.

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            BBB Serving Central Ontario

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