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          NexuspassOnline.com has 1 locations, listed below.

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            Business ProfileNexuspassOnline.com

            Travel Services

            Contact Information

            301 - 231 Oak Park Blvd

            Oakville, ON L6H 7S8

            Visit Website
            (888) 906-3987

            Customer Reviews

            2/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 1

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            301 - 231 Oak Park Blvd, Oakville, ON L6H 7S8
            BBB File Opened:
            10/2/2023
            Years in Business:
            1
            Business Started:
            27/11/2023
            Business Started Locally:
            27/11/2023
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Nexus Pass Services
            • Nexus Pass Online
            Related Businesses
            • Adil Javed, the owner of Nexus Pass Services (NexuspassOnline.com), is also a Director of Travel Flow Services Inc. BBB has a separate Profile on Travel Flow Services Inc.
            Business Management
            • Adil Javed, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            25/03/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            I contacted Nexus from and Ad on ********. Initial contact was by phone. I don't have the number. * **** ******** *** *** *****. I was told I needed a waiver and referred to *** Cleared. Attached is the Invoice October 18 2022 followed by payment in $ 1297.00 USD which I paid $1845.48 CAD. followed by the consent form and the package I received and completed giving them very private information. You will then see I have tried to contact someone for an update through the same email thread and delivery is now incomplete. I have tried to contact *** Cleared, Travel Flow Services Inc, and ***************,com and had no reply. * ******* *** * ******* **** *** * **** ** **** **** *  ****** ***** ***** ******* ************ ************************
            Read More
            Read 14 More Complaints

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Peter G

            07/11/2024

            I signed up for a nexus premium pass through NexuspassOnline.com in Sept of 2023. I was told that I would have it within 6 months. I called a couple of times after 6 month and finally received a call back when it was denied that i was told I would have it in the stated time frame. I insisted that the recorded phone log be checked and that someone get back to me. It is not November of 2024 and I have yet to hear from anyone and believe that my money which was roughly 2k was ****** from me by NexuspassOnline.com
            Read 6 More Customer Reviews

            Local BBB

            BBB Serving Central Ontario

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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