We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Borts HVAC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBorts HVAC

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            985 Lorne Street

            Sudbury, ON P3C 3H9

            Visit Website
            Email this Business
            (705) 521-4822

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/4/2023

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            985 Lorne Street, Sudbury, ON P3C 3H9
            Email this Business
            BBB File Opened:
            7/2/2018
            Years in Business:
            9
            Business Started:
            9/11/2015
            Business Incorporated:
            18/7/2022
            Accredited Since:
            6/4/2023
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 13220251 for this business, issued by Ontario College of Trades

            These agencies may include:

            Ontario College of Trades

            655 Bay Street, Suite 600

            Toronto ON M5G 2

            855-2990028

            https://www.collegeoftrades.ca/

            Type of Entity:
            Corporation
            Number of Employees:
            4
            Alternate Business Name
            • Borts Heating Services
            Business Management
            • Eric Grenier, Owner
            Contact Information

            Principal

            • Eric Grenier, Owner

            Customer Contact

            • Eric Grenier, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            29/11/2021

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I purchased a furnace, air conditioner and hot water tank that includes 1 year labour and 24/7 emergency service from Borts Sudbury. My new furnace has not been working properly and last week it broke down completely. I left several messages and no one has returned my call. I had to call someone else to come look at the furnace and pay $50 out of pocket. When I drive by the business still looks open. When I looked up their advertisements in past phone books I see that they have changed their phone numbers several times. * ******* **** **** * ****** ** ******

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Nicole E

            05/03/2024

            They are a scam. They take your money and run. Give you broken promises. Can not get in contact with anyone. Phone is always busy.

            Borts HVAC Response

            06/03/2024

            Hi, please call our office at ************ so we can rectify the situation, we answer our phones.

            Local BBB

            Better Business Bureau of Greater Ottawa

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.