Customer ReviewsforTD Bank Financial Group

Won't answer the phone, wait on hold for hours, no customer service, online broker is a joke, display divided data when it's been suspended for months, **********, not updated. **** ** **** ** **** *** ***** ****** *** ** ** ***** ****** ****** ** **** ******** ** ******* *** ***** ******** **** *******

**** Major MacKenzie Dr Vaughan, *** *** This branch is excellent. The entire team goes above and beyond to assist you.

* **** ********** *** ** **** ** ******** Nothing but ridiculous issues *** ********** *** **** ********* ***** ************. * **** ******** ** **** **** **** ** ***** $16.95 in fees for this ***** bank which couldn't care less about the clients they serve who etrust their hard earned money into. ******* ***** ******* **** ***** ** ******* * *** *** *** they are willing to lose a client over $16.95 for the fee reversal I should be granted for the 2nd month because they cannot operate properly and get it together. * **** **** ** ******* **** ********* ** **** * **** ** ** * **** ***** *** * **** ****** *** ********* ****** ******** ***** **** ** ****** * ****** **** *******e! You can't respect your clients time and money then you don't deserve any clients.

They continue to call without leaving a voicemail to be able to return a call.

Why is it when you put a check in an ATM and it eats? It does not do your deposit. It takes 5 days for them to sort it out when they have my check at their branch Lake country Kelowna, BC Canada

I am not happy with this corporate citizen. They decided that my attitude was too **** to continue a financial relationship with... TD cancelled my ****, and my car loan, demanding payment in full... because I was **** to them about their own mistakes. ******** ********** **** **** ********

** **** *** **** ************** ******* ***** ***** *** ******* ** *** *** ********* ******** **** ********* ************ ****** ********* ******* **** ********* ************* I was blocked from a 500K loan through business development Canada, blocked from the TD ready challenge on 4 occasions. Even though I have 70+ patents that related to their challenges and mission to inclusion and the environment. TD has on multiple occasions treated me poorly, employing extremely ********** privileged individuals who gate keep and barricade my business from development. I had to complain to TD corporate and customer care and still they ignored and refused me access. * **** ****** ** **** ** *** ****** ******** ******* ** *** ***** *** **** ** ** ************* ******** ** *** **** **** *** ** ***** ***** ***** *** ********** ******

TD offered a saving plan with cash bonus and said the bonus will be deposited into your account by Feb 29, 2024. I have been confirmed that my account was qualified. No money given by the due date. I called them on Mar 1, told me to wait a few days due to the high volume until Mar 6. No money given again. I called again on Mar 7, no answers, told me it would be escalated, and should receive the money by the follow Thursday, which goes to Mar 14. No money again. I called in on Mar. 15, told me it has been approved. It should be given by the end of March. How can people trust a bank like this, no credit, no commitment. Repeatly gave out due date, never commit their promise. Not mention how many times I have called them and how frustrate I have to tell the story once and once again, if I have been approved through escalation, why don't release the money into my account directly? And now, I don't even know what is going to happen on Mar 31. A supervisor from call center even tried to make excuse for their fault, saying I wasn't target client, but will give me exception, ***** ** ***  The small amount of fund means nothing for a bank, but means a lot to me. I can use it to pay bills, or invest again, either way can help to my daily life. TD doesn't care how it impacts to their customers. Every time I called in, just saying "Sorry, wait, sorry wait", nothing else, pointless. ***** *** ** ******

TD forces you to input a MFA code anytime you try to do anything with your banking or card online, and they are the only bank that only allows one verification method (phone number). I don't have an active phone, and I have no intention or interest in getting one. Yet, I can't use my account for 95% of my banking. Called in and they couldn't have made it any more obvious how much they don't care. And now I'm stuck with this **** bank that I can barely even use. * *** ** * ******

I have never been soooo mistreated by a bank in my life!!! My most recent mortgage was closed out only months ago with zero issues, always paid on time. I accepted an offer of a **** for only $5000 and it has been over a month and the card never arrived! I just spent 3HOURS on the phone trying to rectify this issue after trying for over a MONTH! 3 HOURS later, customer service advised me I am no longer a customer! They do NOT want me as a customer!! ** ** ********* *** a bank has the power to just oust someone for NO reason!! They also advised me that any money in my account is also frozen and will be reviewed before they release it! OH!!! AND, my debit card no longer works!! What is going on???? How can someone just decide this over the phone??? I want answers!! I want to hear from UPPER management!!! *** *** *** ***** ** ** ** **** * ***** **** *** *** **** **** ****** ******** *****