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Better Business Bureau®
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Better Business Bureau

          BBB of Akron

          Akron serving Ashland, Medina, Portage, Richland, Summit & Wayne Counties

          Contact Us

          388 S. Main St. Suite 302
          Akron, OH 44311
          Get Directions
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          9:00 am - 4:00 pm Monday - Friday

          Phone hours:

          9:00 am - 4:00 pm Monday - Friday

          Languages supported:
          English

          About Us

          Located in the heart of Northeast Ohio, Akron is home to the Goodyear World Headquarters, LeBron James and over 2600 trustworthy, accredited businesses. Consumers all over Akron are thankful for these fine businesses who choose to engage in an ethical marketplace. If you are a business owner and think you may be eligible for accreditation, let us help you to take the next step. Trust your BBB|Akron team.

          BBB: Start with Trust®

          Programs and Services

          BBB Trust Guide

          Check out our 2024 Trust Guide to learn more about our services, new programs, read helpful how-to's and stay up to date on scam alerts.

          Akron-Summit Age-Friendly Accreditation

          Learn more or become an Age-Friendly Business!

          Advertising Program

          Learn more about BBB's exclusive advertising programs and sponsorship opportunities for our local Accredited Businesses. Explore our Digital Advertising program, boost your brand with print advertisements in our annual publication or sponsor a BBB Akron newsletter or event.

          New Accredited Businesses

          View BBB Akron's newly Accredited Businesses! These businesses have earned their BBB Accreditation by committing to our Standards for Trust.

          Charities

          BBB's Accredited Charity program helps donors, consumers and businesses find charities that have proven donor dollars are spent responsibly and carry out their missions ethically.

          Laws of Life

          This program aims to develop today's students' character so they become the ethical, responsible, and trustworthy leaders, employees and citizens of tomorrow.

          Get a Quote

          Need a quote or expert advice? Request a quote from a local accredited business!

          For Businesses

          Trust is good business. Join us in our commitment to industry self-regulation and standards, marketplace trust, and dispute resolution.

          Marketplace Education Initiative

          View a variety of workshops and educational opportunities for consumers of all ages, from middle and high school students to senior citizens, programs for veterans' groups, families of active-duty military personnel and members of the business community.

          Get Consumer Help

          Rely on BBB to help you make informed buying decisions and turn to BBB for help when you need it. Request a quote, report a scam, file a complaint, submit a review or follow local news and content.

          BBB Akron Staff

          Get to know your BBB of Akron team.

          The BBB Accreditation Seal shows your commitment to integrity, ethical business practices, and customer service. Learn how to join the BBB community of trustworthy businesses today

          Learn more about Accreditation

          BBB Supporters

          Thank you to the agencies that support BBB's mission to advance marketplace trust.