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            Business ProfileWholeSaleCars.com

            Used Car Dealers
            BBB accredited business

            Contact Information

            4050 Us Highway 431

            Albertville, AL 35950-0211

            Get Directions
            Visit Website
            Email this Business
            (256) 878-5000

            Business hours

            8:00 AM - 2:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 2:00 PM
            Closed

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/1/1996

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            The firm is engaged in wholesale and retail sale of automobiles.

            Business Details

            Location of This Business
            4050 Us Highway 431, Albertville, AL 35950-0211
            Email this Business
            BBB File Opened:
            8/1/1996
            Years in Business:
            43
            Business Started:
            1/1/1981
            Business Started Locally:
            1/1/1981
            Business Incorporated:
            1/1/1981
            Accredited Since:
            8/1/1996
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 500010300 for this business, issued by Alabama Department Of Revenue. The expiration date of this license is 9/30/2025.

            These agencies may include:

            Alabama Department Of Revenue

            50 North Ripley Street

            Montgomery AL 36130

            (334) 242-9600

            https://www.revenue.alabama.gov/

            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            8:00 AM - 2:00 PM
            Su:
            Closed
            Business Management
            • Mr. Paul Claborn, President
            • Mr. Brett Rossuck, Manager
            Contact Information

            Principal

            • Mr. Paul Claborn, President

            Customer Contact

            • Mr. Paul Claborn, President
            Additional Contact Information

            Fax Numbers

            • (256) 878-3000
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/17/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Dear **************************** I am writing in regarding my 2013 Chevrolet Impala LT. I purchased from ************** located in ***********, *******. Unfortunately the vehicle has not performed right since I've purchased it..I currently reside in **********, **. I've had to travel to ******* on 4 different occasions, each time they convinced me that my car issues were resolved. I am currently having the same problems as before.When I first visit with them after my purchase. I have loud noise from the front/ rear of the car, noise in the dash whenever the heat and air is on..also when I reach a certain speed the vehicle veers to the right..I've spoken with manager ************************* and he assured me he would get back with me..I was also told by service manager ******************* not to worry because I was still having issues after my last visit and I would still be under warranty. On April 10 th ********************************* **********, **. So they could ran a full diagnostic on my vehicle. After completion I was told I needed a right outer tire rod removed/replaced, standard wheel alignment, rear brake rotors, removed/replaced, rear brake shoes, Heater blend door shut off removed/replaced, Hvac door actuator which total out to be 1,887.21.I have upload a copy of the diagnostic from ********* for your viewing purposes..I would appreciate your assistance in resolving my complaint against Wholesale Cars. I would like to see them held fully responsible for the repairs on my vehicle.. I do believe they were fully aware of the preexisting issues with car before I purchased it I did notice the noise in the vehicle and took it back and the said they fixed it..but waited until my warranty run out and now there saying there's nothing they can do for me now...I look forward in hearing from you soon regarding my issue with wholesale cars..please contact me at the above number address are email address I provided if you have any question or need additional information. Thx.
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Derrick M

            04/24/2023

            I found a 2012 GMC ****** in their inventory listed for $26,995. In person you can see where the rear frame was worked and a couple other things still present from the crash.I used Carfax and it showed a total loss and salvaged vehicle. The vehicle was purchased at auction from Copart. Copart shows damage pictures from the rear.The retail book value listed by Carfax is $22,930. The ***** Blue Book Value had the retail price point in the high $25,000 for a truck that was never crashed much less a total loss and salvaged vehicle.I read reviews on their website that say they are a completely transparent dealership. I went to the dealership and spoke with a salesman. I drove the vehicle to Autozone to have the systems checked. Everything was fine besides the alternator, it showed a failure. The dealership had their shop check and said it was working normally. While talking with the salesman I was told we are transparent and I said you showed me the repair list which wasn't fitted correctly to the page and he said it was the secretary's fault. I asked for the invoice to show where they purchased the vehicle from auction and told him I saw where it was bought for $10,700. The salesman refused to provide this information and asked how I knew this information. I told him it is public auction you just need to be a member of Copart to bid. The salesman said the owner finds these vehicles and falls in love with them and won't move on price much. I said that's a problem if you are trying to sell cars. The salesman stated he would have sold the car an hour and a half ago at $23,500. I told the salesman I worked for a franchise dealership before and failing to show the invoice was not complete transparency. The vehicle is considered common, not a collector and is being sold over fair market value. I checked and all their truck inventory is over fair market value. I did not purchase due to the lack of transparency and the vehicle being severely overpriced.

            WholeSaleCars.com Response

            04/29/2023

            Were so sorry that you didnt get the discount that you requested. In your review you mention that this is a common truck. We have to respectfully disagree. A 2012 year model truck, one owner, with ***** miles is not to common. Just to satisfy our minds we searched the continental **** for this particular pedigree truck and we found two. One with ***** and another with ****** miles.one from ******** and the other from ************, translationrust. One was higher than our truck and the other was less expensive. When acquiring inventory here our focus is on availability, condition, and pedigree. Weve discovered over the years that our customers remember quality much longer than they remember price. BTW this truck sold today. Hope you the best in your endeavor to find you a truck at a discount.

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