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Find a Location

Muddy Buddy's Plumbing LLC has 1 locations, listed below.

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    Business ProfileforMuddy Buddy's Plumbing LLC

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/3/2022

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Muddy Buddy Plumbing, LLC provides residential plumbing services.

    Products & Services

    Muddy Buddy Plumbing LLC offers the following services: residential plumbing, plumbing repair & renovation, backflow testing, backflow prevention devices, drainage contractor, sewer cleaning, water heater parts & repair.

    Business Details

    Location of This Business
    Huntsville, AL 35804-2673
    BBB File Opened:
    2/2/2022
    Years in Business:
    3
    Business Started:
    2/5/2021
    Accredited Since:
    2/3/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    S Corporation
    Number of Employees:
    3
    Hours of Operation

    Primary

    M:
    7:30 AM - 4:30 PM
    T:
    7:30 AM - 4:30 PM
    W:
    7:30 AM - 4:30 PM
    Th:
    7:30 AM - 4:30 PM
    F:
    7:30 AM - 4:30 PM
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Mr. Buddy Wachter, Owner
    Contact Information

    Principal

    • Mr. Buddy Wachter, Owner

    Customer Contact

    • Mr. Buddy Wachter, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gregg T

    1 star

    09/18/2023

    On Thursday August 24, 2023, **** from Muddy Buddy's Plumbing came out to our house. We have a double wide trailer and a house on our property. I was at work and my wife and mother-in-law were here when he came out. I called Muddy ***** because I used them before when my mother in law's pipe broke over Christmas holiday and they were very helpful. I have 2 issues: 1) When he came out and looked at the pipe that was leaking that I had already dug up, my wife was told the pipe was too old and galvanized steel pipe and they could not work on it because of liability issues. He suggested we replace all the water lines from the meter to our trailer as well as to the house and provided an estimate of $2250.00- $2850.00 after getting with his boss a couple days later. 2) Because of the leak and the massive amount of water going through the meter we were shutting the water off with the exception of taking showers and doing laundry. He also told my wife that we could just leave the water on because the water company would write off the excess since it was a one-time thing. He said that they (the water company) will write off a large bill once a year for residents including if you have to fill a swimming pool etc. I am glad we did not take his advice because as I thought, I called the water company and asked them, and they said they DO NOT write off or discount any water that goes through the meter. They did say they could take some of the sewer charge away. We are on a septic tank and do not have sewers so there was and will be no "discount" or write-off of our water bill. Also, I had another plumber come out that was recommended by a friend, and they said it was NOT galvanized steel it was ABS pipe and they fixed it for $140.00 and is working fine today. I suggest statements untrue are not made to customers, especially when they can result in a lot of money being paid out by the customer. I sincerely hope he was not trying to take advantage of my **** in Law.

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