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Find a Location

ArcBest has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ArcBest

      8401 McClure Drive Fort Smith, AR 72916

    • ArcBest

      8100 South Zero Street Fort Smith, AR 72916

    • ArcBest

      3801 Old Greenwood Rd Fort Smith, AR 72903-5937

    • ArcBest

      18301 Von Karman Ave Ste 460 Irvine, CA 92612-0128

    • ArcBest

      PO Box 10048 Fort Smith, AR 72917-0048

    Business ProfileforArcBest

    Logistics
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    ArcBest® is a multibillion-dollar integrated logistics company that leverages our technology and full suite of solutions to meet our customers’ supply chain needs. We started over a century ago as a local freight hauler. Today, we are a logistics powerhouse with global reach and 15,000 employees across 250 locations. This is the result of organic growth, strategic acquisitions, visionary leadership and resilient people who are driven to always find a way to get the job done, no matter what.

    Products & Services

    ArcBest® is a multibillion-dollar integrated logistics company that leverages our technology and full suite of solutions to meet our customers’ supply chain needs. We started over a century ago as a local freight hauler. Today, we are a logistics powerhouse with global reach and 15,000 employees across 250 locations. This is the result of organic growth, strategic acquisitions, visionary leadership and resilient people who are driven to always find a way to get the job done, no matter what. Using our technology, expertise, and power of scale, we connect shippers with the solutions they need — from ground, air and ocean transportation to fully managed supply chains — serving as a single logistics resource. We’re a trusted advisor. We listen, put ourselves in our customers’ shoes and constantly look for opportunities to optimize. The solutions we recommend align with their goals. And when the unexpected happens, we’re there to assist. Our long history of innovation enriches our deep customer relationships, and we’re committed to helping our customers navigate challenges now and in the future. We invest in strategic initiatives, encourage our people to challenge the status quo and develop innovative technology that creates operational efficiencies and helps advance the global supply chain.  

    Business Details

    This is a multi-location business.

    Find a Location

    ArcBest has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ArcBest

        8401 McClure Drive Fort Smith, AR 72916

      • ArcBest

        8100 South Zero Street Fort Smith, AR 72916

      • ArcBest

        3801 Old Greenwood Rd Fort Smith, AR 72903-5937

      • ArcBest

        18301 Von Karman Ave Ste 460 Irvine, CA 92612-0128

      • ArcBest

        PO Box 10048 Fort Smith, AR 72917-0048

      Headquarters
      8401 McClure Drive, Fort Smith, AR 72916
      BBB File Opened:
      3/22/2012
      Years in Business:
      101
      Business Started:
      9/1/1923
      Business Incorporated:
      5/11/1956
      Type of Entity:
      Corporation
      Business Management
      • Ms. Brooke Devine, Manager of Public Relations
      Contact Information

      Customer Contact

      • Ms. Brooke Devine, Manager of Public Relations
      Additional Contact Information

      Fax Numbers

      • (479) 785-6004
        Primary Fax

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lukina B

      1 star

      07/31/2024

      Horrible!!! I was told my product would come in 4 weeks or soo. It took all most 7 weeks. I called, email and had poor communication. Then, to make matters worst they call at the end of day right before they closed on Friday to schedule a Monday drop off knowing they would take calls or voicemail on weekend. Come Monday no product blamed it on me. Then, Tuesday no call and was going to leave on side of road because the delivery stated I didn't have inside pick up. They didn't give me that option in any paperwork, email . This wet table was a good size but I had a ramp that i could easily use and the driver didnt want to go past my jeep. I said i can move the jeep and help pull up the small ramp. He was just being difficult and lazy it was so easy to put by the door. Just horrible service and communication. I will never recommend for anyone business. It will cost more headache and money than it's worth.

      ArcBest Response

      08/01/2024

      We sincerely apologize for the frustration you have experienced with this delivery, Lukina. We understand how important timely service and accurate delivery expectations are to our customers, and we value the opportunity to address your concerns. Please contact us at social@arcb.com with any additional information regarding the delivery, including your PRO/tracking number so we can ensure that your future experiences with us meet your expectations. Thank you, Brooke D.

      Local BBB

      BBB Serving Arkansas

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