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Find a Location

U-Pack has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • U-Pack

      3801 Old Greenwood Rd Fort Smith, AR 72903-5937

      BBB Accredited Business
    • U-Pack

      208 Muldee St Durham, NC 27703-2334

    • U-Pack

      6402 NW 74th Ave Miami, FL 33166-3635

    • U-Pack

      2527 Brodhead Road Bethlehem, PA 18020

    • U-Pack

      14409 24th St E Sumner, WA 98390

    Business ProfileforU-Pack

    Moving Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    This company is a subsidiary of ArcBest Corporation.
    See all additional business information

    At-a-glance

    Customer Reviews

    4.54/5stars

    Average of 224 Customer Reviews

    Customer Complaints

    46 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/13/2001

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

     U-Pack®, a service of ArcBest®, is the convenient self-moving service that makes it easier to move long distances on a budget. Load your belongings into a ReloCube® container or trailer, and U-Pack handles the driving. Since 1997, they've moved more than 1.5 million people over 2 billion miles.  

    Business Details

    This is a multi-location business.

    Find a Location

    U-Pack has 27 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • U-Pack

        3801 Old Greenwood Rd Fort Smith, AR 72903-5937

        BBB Accredited Business
      • U-Pack

        208 Muldee St Durham, NC 27703-2334

      • U-Pack

        6402 NW 74th Ave Miami, FL 33166-3635

      • U-Pack

        2527 Brodhead Road Bethlehem, PA 18020

      • U-Pack

        14409 24th St E Sumner, WA 98390

      Headquarters
      3801 Old Greenwood Rd, Fort Smith, AR 72903-5937
      BBB File Opened:
      2/19/1998
      Years in Business:
      27
      Business Started:
      1/1/1997
      Business Incorporated:
      6/18/2009
      Accredited Since:
      2/13/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • ABF U-Pack Moving
      • Moving Solutions, Inc.
      Business Management
      • Ms. Nicki Key, Operations Manager
      • Mrs. Brooke Devine, Manager of Public Relations
      Contact Information

      Principal

      • Ms. Nicki Key, Operations Manager

      Customer Contact

      • Ms. Nicki Key, Operations Manager
      • Mrs. Brooke Devine, Manager of Public Relations
      Additional Contact Information

      Fax Numbers

      • (479) 494-6925
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      46 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      224 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Thomas J

      4 stars

      11/13/2024

      I had a good experience with upack using old dominion. Old dominion worked with me bring multiple trailers to our new location in NC. My wife and I are attempting to downsize after living in one home for 32 years. We loaded 3 1/2 trailers and when we moved from 3,100 sq feet to 1,700. * ***** ****** ******** ** **** ***** ***** ** **** **** ****** ****** ***** ** **** ** *** ****** *** **** *******

      U-Pack Response

      11/15/2024

      Thank you for your review, Thomas! We understanding moving is difficult, so I'm glad we were able to be a small part of your journey! Let us know if we can help with anything in the future. Best wishes! -Nicki K.

      Local BBB

      BBB Serving Arkansas

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