Business ProfileforBender CPA & Advisors

extremely rude. It used to be a nice business. The advisor we used to work with was very professional and nice. But she left. And it just gets worse and worse. This year I have some new situation. I double checked it with them to confirm if I needed to file a report form on that. And they firmly told me TWICE that it was not necessary to do so. I then ask around friends and google searched (mind you, even Google search is more knowledgeable than them). I downloaded the form from the IRS website (as an amateur myself, as if they are paying me money rather than the opposite), and emailed it to them. They finally admitted that I did have to file that form. It is a simple form that I can finish in 15 minutes( trust me, even though English is not my first language). However, they declared that it was VERY complicated that they needed an extension on my tax return. When I asked why and pointed out their unprofessionalism in failing to recognize the necessity of this form, which could jeopardize my integrity, they got really mad. I tentatively asked them to finish the tax return and the extra form in time without extra charge as an apology. They laughed at me on the phone. They may think it was fun. It actually was. I made myself a joke in trusting people like them. They made all kinds of excuses for their mistakes. They said one thing and then denied it immediately after 5 minutes. They refuse to apologize. They declined to continue working with me in a very rude way just because I questioned their professionalism. But is that true? A simple google search could tell me they were wrong. I of course won't work with them anymore because who knows what kind of forms will be overlooked by them.