Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Freeway Chevrolet has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFreeway Chevrolet

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/18/2002

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers new and used cars for sale. 

    Business Details

    Location of This Business
    1150 N 54th St, Chandler, AZ 85226-1032
    BBB File Opened:
    12/12/2001
    Years in Business:
    23
    Business Started:
    5/1/2001
    Business Incorporated:
    11/21/1996
    Accredited Since:
    7/18/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Chapman Chevrolet Chandler LLC
    • Chapman Chevrolet Chandler
    • Chapman Automotive Group LLC
    Business Management
    • Mr. John Chapman, Principal
    • Ms. Tami Schmidt, Office Manager
    • Mr. Michael Osborn, Advertising Director
    • Mr. Raymond Becquet, Used Car Director
    • Mr. Tim Mort, General Manager
    • Ms. Rachel Brown, Accounts Payable Staff
    Contact Information

    Principal

    • Mr. John Chapman, Principal

    Customer Contact

    • Mr. John Chapman, Principal
    • Ms. Tami Schmidt, Office Manager
    • Mr. Tim Mort, General Manager
    Additional Contact Information

    Fax Numbers

    • (480) 735-0496
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Adam and Alexis E

    1 star

    08/14/2024

    This was the worst service we have EVER gotten buying a car from! To the sale rep ******************* to the finance *****************************. He went the day prior and was told his walking out the door price was $48,000 with everything sales tax etc then he left to talk with me and we agreed to that price. He went back the next day without me as were in the middle of a move across country and the price went to almost $53,000. No one had a single explanation as to why until just 10 minutes after talking to ***** he said he went AFTER my husband left to find out why it was such a big difference and they said it was a one day special. Failed to fight for my husband when he was there doing the sale and we found this out 5 days later! My husband is active duty and also spent 6 hours there trying to figure out the $500 military rebate and ***** said if we couldnt figure it out wed get billed $1,000. The lack of communication and pushyiness and lack of wanting to truly help and understand why the price was so different is not there at all! They dont care about their customers at all and only care about money! Stay far away from this dealership at all costs they take full advantage of the military members!!

    Local BBB

    BBB Serving the Pacific Southwest, Central & Inland California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.