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Find a Location

Western Towing, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Western Towing, Inc.

      7333 W Carole Ln Glendale, AZ 85303-1649

    • Western Towing, Inc.

      3401 S 43rd Ave Phoenix, AZ 85009-6038

    • Western Towing, Inc.

      7450 N New River Rd Glendale, AZ 85307-3800

    • Western Towing, Inc.

      21602 N 185th Ave Surprise, AZ 85374

    Business ProfileforWestern Towing, Inc.

    Towing Company
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Western Towing, Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Western Towing, Inc.

        7333 W Carole Ln Glendale, AZ 85303-1649

      • Western Towing, Inc.

        3401 S 43rd Ave Phoenix, AZ 85009-6038

      • Western Towing, Inc.

        7450 N New River Rd Glendale, AZ 85307-3800

      • Western Towing, Inc.

        21602 N 185th Ave Surprise, AZ 85374

      Location of This Business
      7333 W Carole Ln, Glendale, AZ 85303-1649
      BBB File Opened:
      7/1/1988
      Years in Business:
      48
      Business Started:
      1/1/1976
      Business Started Locally:
      1/1/1976
      Type of Entity:
      Corporation
      Alternate Business Name
      • Western Towing
      Business Management
      • Mr. Wesley Graff, President
      Contact Information

      Principal

      • Mr. Wesley Graff, President
      Additional Contact Information

      Fax Numbers

      • (623) 214-1735
        Other Fax
      • (623) 936-6671
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      8 Customer Complaints

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      File a Complaint

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brandy K

      1 star

      10/30/2024

      I purchased a vehicle from a gentleman That was to deliver the car to me. I found out later In transit to deliver the previous owner ran out of gas and had no money or gas can to supply the car with for the remainder of the delivery. Unfortunately this gentlmens phone was shut off for many days and I assumed the worst, come to find out that the car was towed by western towing in ******** so I went there with title in hand, since the title was only signed by us and this title wasn't in my name they made me go to the *** to get the title transfered over into my name which I did. Get back to western towing for them to tell me I owe them over a $1000 for their services. I look up the governing laws *** which clearly states that they must offer some form of payment plan to satisfy their charges which they refused to accept or discuss what so ever. It went as far as the owner or manager was called by one of the clerks he was put on speaker which I started to read the *** that states they cannot hold my car ****** and must provide a reasonable payment plan for their charges and this person on the other end of the call began to cuss me out and told me to get the f*** out his business and told one of his other employees to pick the door behind me. Now is saying I am trespassing when they are holding my car from me completely. Considering technically I would only be liable for the tow charges from the day the title transferred from the previous owners name to mine, seems to be irrelevant to them as well. But I "WAS" willing to pay payments on their ridiculous charges just so I can go back to work and as of right now I am technically homeless so their hindrance is vast. They are clearly avoiding the laws that govern their business which in turn is breaking the law. I am heading to the court house and I am also considering contacting channel 3 to inform everyone the true laws that govern towing companies in the state of ******* maybe this will get their attention!

      Western Towing, Inc. Response

      10/31/2024

      The vehicle was towed by law enforcement and the *** statue that you are reciting pertains to Private Property Impounds I am sorry you feel you were not treated fairly we are only following our contracts of with the various law enforcement agencies we tow for as to what documents that are required to retrieve the vehicle

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