Business ProfileforThermo Shield LLC

Thermo Shield was quick to respond to my request for a quote. We decided to hire them for removal of old insulation and installation of new foam insulation. The removal was done poorly, scattered insulation left throughout the attic, Fiberglass left all over bedding, clothing and carpet. We did not have fiberglass removed from our attic. After the crew "cleaned up" putting their vacuum away, they asked if I wanted to check what they did. I asked about the material still in the attic, the worker said it was too hot and it will be removed another day.I took another day off of work, and nobody showed up. I called and left a message that no body showed up and a mess was left in my room, including bedding set being thrown away and clothes thrown away after washing multiple times to remove fiber glass. I did not receive a call back to acknowledge my message. When the foam installer called 4 days later, he did not know the situation either. He did report to the office before he arrived. He took care of the excess insulation left and sprayed our attic with foam. **** was super helpful in every step while he was there. He is very knowledgeable in what he is doing and was a pleasure to work with. The office offered foam on my ducting, even though it technically is already foamed with the attic being enveloped already, to compensate for the time and material for washing, money spent on the clothes and queen size bedding that was ruined and thrown away. I couldn't afford to take another day off for another appointment, plus they would have to remove the batting from my ducting too. They offered $200 off of my ****. (That at least covered my Bedding.) Wanting to be done with them, I accepted. Please request everything be covered in plastic if you choose to hire this company.