Business ProfileforWestwind Wellness
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3019 N 35th Ave, Phoenix, AZ 85017
- BBB File Opened:
- 8/17/2022
- Years in Business:
- 2
- Business Started:
- 8/17/2022
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Additional Contact Information
Phone Numbers
- (480) 690-1929Other Phone
- (602) 269-7797Other Phone
- (480) 690-1929
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/09/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
dijeron que la aseguranza iba a cubrir todo en su totalidad y ahora que volví para una revisión dijeron que esta debiendo $500 diciendo que la aseguranza no me estaba cubriendo porque yo ya tenía más de 18 años y hace un año no se porque no me dijeron que no se iba a cubrir el tratamiento si para ese entonces yo tenía 21 años y quise hablar para saber cómo solucionaríamos el problema y ellos no me dieron solución más que obligarme a pagar lo que no estaba acordado porque se supone que ya estaba cubierto. Es ilógico que digan que no estoy cubierto porque no soy menor de 18 años es mi ESPOSO quien me registró en su aseguranza Guardian no puedo ser menor de edad sería ilegal como es posible que me hayan ofrecido un tratamiento para un menor y yo hubiera estado de acuerdo cuando yo misma les dije que solo me dieran el tratamiento de acuerdo a lo que la aseguran a le cubría.
English:
They said that the insurance was going to cover everything in its entirety and now that I went back for a review they said that I owe $500 saying that the insurance was not covering me because I was already over 18 years old and a year ago I don't know why they didn't tell me that The treatment was not going to be covered if by then I was 21 years old and I wanted to talk to find out how we would solve the problem and they did not give me a solution other than forcing me to pay what was not agreed upon because it was supposed to already be covered. It is illogical for them to say that I am not covered because I am not under 18 years of age, it is my HUSBAND who registered me with his Guardian insurance, I cannot be a minor, it would be illegal, how is it possible that they had offered me treatment for a minor and I would have agreed when I myself told them to only give me the treatment the insurance company covered.
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