Business ProfileforNexGenT

I was person in the medical field looking for a change in career. I saw an ad for them on Instagram and instantly fell into the allure of someone in the IT and Cybersecurity field could make. They even spiced it up with essentially "anyone could do it regardless of their background". Well, This is not the case at all. I first got put on a loan program with a shady company called the ********************** They are horrible to communicate with about the loan and have an F rating in the BBB. Secondly, almost all of the videos you pay to access can be found on ******* and the quizzes and tests you complete are not graded by anyone. You are going into massive debt to be able to access their mild sense of direction and countless emails you get from *********************** with meaningless information and small bread crumbs of companies hiring. I spoke with hiring managers from ****** and Amazon who both said the same thing. They do not care about any certificates you have and only look for experience. With these courses, you dont earn any work related experience, just a piece of paper.I spoke with NexGenT about issuing a refund, as I decided this was not the direction I wanted to go. Hiring managers were telling me I was wasting my time and money with these online bootcamps. *** told me I completed over 50 percent of the coursework, therefore no refunds would be issued. On my student portal, I only signed up for the Network stack. It showed I completed around 44% of the course work. I sent screen shots to them proving my case and ***** would say nope, they have me at 56% and therefore they do not have to refund. False sense of security to a student when we are shown one thing on our portal, but NGT is measuring differently. Please stop being greedy when you do nothing for your students and we teach ourselves . Your courses are on ******* for free. Your "tests" are posted on other platforms. Your live seminars are posted on *******. GIVE ME MY MONEY BACK!

Thank you for your feedback. We take all reviews seriously and aim to address each concern thoroughly.Zero to Engineer Commitment: "Zero to Engineer" is a commitment we value at ***********, with many student testimonials. You may visit our website, ngt.academy, for more information. We even have students who were hired after the first month in our program who did not have any IT background or certifications. Success in our program largely depends on a student's dedication and involvement.Loan Providers: We provide the list of financing partners, which shall help the student qualify to fund their education, but the terms and conditions depend absolutely upon what the lender will require. We take great pride in being associated with credible financing options, and so we appreciate your feedback and will keep it in mind for future improvements.Course Content: Our videos and quiz content are produced in-house by our Academic Team. The quality and relevance of our courses are always high to ensure a good learning experience for students.Assessment and Feedback: All quizzes and exams are automatically graded by the system once you complete them while scheduled milestones are graded or reviewed by our instructors who provide students with feedback as necessary. This pegs that students receive the guidance they need as would be required while in their learning journey.Career Success Support: The Career Team, gives support on all fronts, including providing information related to job openings that align with the skills learned in our program - this is what they have been sharing with you. Our team is dedicated to help our students position and land jobs in this tight job market.Refund Policy: Do note that we have a strict refund policy in place which follows rules based on our license. Information relating to the usage and refunds is clearly posted and available in the help site. If you believe an error has been made in calculating your completion percentage, please contact us again with supporting documentation for review.Extra Info: Whereas some of the content in the introduction stage might be similar to some that are available for free, it is our structured curriculum, mentorship, hands-on labs, and career services that really set the program apart. It commits to a clear path to becoming successful within the field of IT and Cybersecurity. We appreciate your feedback and are here to help in any way that we can. Never hesitate to reach out at any time for assistance from our support team.