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Find a Location

AutoZone has 28 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AutoZone

      4741 W Polk St Phoenix, AZ 85043-2803

    • AutoZone

      6215 E Main St Mesa, AZ 85205-8900

    • AutoZone

      241 Lake Havasu Ave S Lk Havasu Cty, AZ 86403-6502

    • AutoZone

      123 S Front St Memphis, TN 38103-3607

    • AutoZone

      2601 E Mcdowell Rd Phoenix, AZ 85008-3641

    Business ProfileforAutoZone

    New Auto Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    AutoZone has 28 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AutoZone

        4741 W Polk St Phoenix, AZ 85043-2803

      • AutoZone

        6215 E Main St Mesa, AZ 85205-8900

      • AutoZone

        241 Lake Havasu Ave S Lk Havasu Cty, AZ 86403-6502

      • AutoZone

        123 S Front St Memphis, TN 38103-3607

      • AutoZone

        2601 E Mcdowell Rd Phoenix, AZ 85008-3641

      Location of This Business
      4741 W Polk St, Phoenix, AZ 85043-2803
      BBB File Opened:
      7/26/1990
      Business Management
      • Mr. Dan Merchant, District Manager
      • Mr. Mike Clayton, Juniper Store Manager
      • Mr. Larry Fussey, District Manager
      • Mr. Jerry Devore, Regional Manager
      • Mr. Auto Zone, Products Liability Division
      Contact Information

      Principal

      • Mr. Jerry Devore, Regional Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      26 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tom P.

      1 star

      09/13/2023

      I purchased a battery from AutoZone on a Thursday. The technician at AutoZone offered to install it for me. I accepted, and even tipped him afterwards.On Monday, my vehicle would not start. I called roadside assistance, and that technician told me the battery was dead. I told him I had just purchased it. He said, 'from AutoZone?' When I confirmed this, he said 'this isn't the first time I've had a customer with a bad battery from AutoZone.'I watched the technician test the battery, and it was indeed dead.I took the battery back to AutoZone. The employee, who identified himself as the manager, said he was not able to take a used battery in return. I reminded him I had just bought it a few days before and the battery was dead. He offered to exchange it, but at that point, I didn't want another battery, as I had to purchase another one to get back on the road. The employee continued to say it was not their policy to offer returns. He refused to do anything to fix the situation.I want a refund of the cost of the battery, which I basically did not get any use out of.

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