Business ProfileforRepublic Services Inc

If a could would be a zero rating my poor now deceased mother found out she was sick with cancer in February, I started caring for her, the. Wonderful responsible, sweet fair business minded people that had respect for their customers because they were from here!!! Had sold to this company, my mom had two cans from the previous company. I had to fill both cans, never a problem with the other company. I put my moms trash out to have Republic pick it up and actually leave a can full!! When I called them they said she only pays for one can new to me, she never paid for separate cans before!! Then it sat out there for a week after adding it then I had to clean maggots out of it!! After my mom passed away I kept the two cans so I could clean out the house, when I was through I had my brother cancel service next thing I know I get a text that I failed to have the cans out of pick up day per my brother now we are charged another $79.00 I called them the cans were outside and left there for weeks, I was informed the charge was for cancellation of service and picking up the cans per their policy, I asked what would happen if I just kept them then she informed me we would pay $200.00 , I was floored!! I informed her that upon sale of the previous business my mother never agreed to new terms and conditions or policies and never signed a new contract, nor did me or my brother and that the previous owner of ******** sanitation would have never treated people so terrible!! They still have not picked up cans after taking our money months ago!!! Now I am taking my them this week to their office and putting it in their office and demanding our money back!!!!!!!!*** Speaks

Hi *** Speaks, Thank you for sharing your feedback, we take pride in serving our customers and providing an exceptional customer experience. We would like the opportunity to make this right, please send us an email to ********************************************** subject line BBB Review. Please include your service address with zip code, and a contact phone number, along with a copy of your post. We hope to hear back from you soon. Thank you!