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Find a Location

AAW Enterprises has 1 locations, listed below.

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    Business ProfileforAAW Enterprises

    Truck Accessories

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers online shopping services.

    Business Details

    Location of This Business
    515 E Carefree Hwy # 1039, Phoenix, AZ 85085-8839
    BBB File Opened:
    5/29/2009
    Years in Business:
    22
    Business Started:
    12/30/2001
    Business Incorporated:
    7/15/2009
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Advantage Distributing
    Business Management
    • Mr. Wayne Williams, Manager
    Contact Information

    Principal

    • Mr. Wayne Williams, Manager
    • Ms. Camille Williams, Member

    Customer Contact

    • Mr. Wayne Williams, Manager
    • Ms. Camille Williams, Member
    Additional Contact Information

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Mark T.

    1 star

    05/09/2023

    I ordered 2 wheel drums from this company, one was ok but the other one had a big chip out of the edge of it due to improper packaging which makes the drum completely unusable. They stacked one metal wheel drum inside of the other on with very little protection in between the metal. I called the company to ask for a replacement, but no return call. Then I emailed the company, and their response back was that since the product was purchased 3 months ago, they will not do anything to help. I purchased the product 2 months prior not 3 months and the product was damaged due to their lack of proper packaging and handling. I since have sent them another email politely asking for assistance and no response back. This is the worst customer service I have EVER dealt with in my life. BEWARE if you decide to purchase from this company. I will be posting more to warn others on more media and marketplaces.

    AAW Enterprises Response

    05/16/2023

    Buyer did purchase 2 wheel hubs on Monday Feb 13, 2023 4:59 PM. Items processed and shipped the first available business day after purchased on Tuesday Feb 14, 2023 by the ******************************* included. Both items where shipped in a **** Flat Rate Box with ample packing. ***** received the items on Thursday February 16, 2023, 1:34 pm. ***** contacted on Wednesday May 3, 2023 (approximately 3 months after receiving) stating "I installed one of them and it was fine, however I just a couple of days ago I needed to install the second hub and I noticed that the rim of the hub was chipped off with the fragments still in the bag." We informed the buyer since he waited 3 months to claim a damage on an item, we where unable to process a damage claim with the carrier. ***** then threatened to leave negative reviews on multiple sites. No business would accept a damage claim after almost 3 months - and obviously the buyer opened the package when received as he stated he installed one of the items (so why wait almost 3 months to claim a damage?).

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