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Find a Location

Right Honda has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Right Honda

      7875 E Frank Lloyd Wright Blvd Scottsdale, AZ 85260-1002

      BBB Accredited Business

    Business ProfileforRight Honda

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.89/5stars

    Average of 90 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    15 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/1981

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers the retail sales and services of new and pre-owned vehicles.

    Business Details

    Location of This Business
    7875 E Frank Lloyd Wright Blvd, Scottsdale, AZ 85260-1002
    BBB File Opened:
    4/1/1981
    Years in Business:
    43
    Business Started:
    2/1/1981
    Business Started Locally:
    2/1/1981
    Date of New Ownership:
    1/1/1999
    Business Incorporated:
    6/23/1998
    Accredited Since:
    5/1/1981
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • DWW AZ Inc
    Business Management
    • Mr. David W Wilson, President
    • Mr. Jay Francis, Vice President
    • Ms. Marcy Henry, Business Manager
    • Mr. Jason Decker, General Manager
    • Ms. Mary Paddock, Accounts Payable and Receivable Staff
    • Mr. Ed Lounds, Finance Manager
    • Mr. Matt Winter, Customer Relations Specialist
    • Mr. Zach Ivanhoe, General Manager
    • Mr. Ryan MacNeil, General Sales Manager
    Contact Information

    Principal

    • Mr. David W Wilson, President
    • Mr. Jay Francis, Vice President

    Customer Contact

    • Ms. Marcy Henry, Business Manager
    • Mr. Jason Decker, General Manager
    • Mr. Matt Winter, Customer Relations Specialist
    • Mr. Zach Ivanhoe, General Manager
    • Mr. Ryan MacNeil, General Sales Manager
    Additional Contact Information

    Fax Numbers

    • (480) 778-2577
      Primary Fax

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    32 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    90 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary K

    1 star

    10/25/2024

    The dealership sold me a car they advertised as Certified Pre-Owned (CPO) but refused to provide the associated CPO warranty. When I raised this issue, they forged my signature after the fact (misspelling my name) on a document affirming that an inspection was completed and stating that I agreed they provided me things they did not. Within an hour of them forging my signature, I received an email claiming I was enrolled in Honda's CPO program. In the first couple of days following the purchase, I noticed several issues with the car that made me believe they either never completed an inspection or that the inspection was done poorly. I contacted Honda Corporate six days post-purchase to verify my warranty and they stated my car has no CPO warranty.Additionally, I discovered discrepancies in the loan process. My contract specifies a lender, yet when I contacted the lender six days later, they had no record of my applicationdespite the dealership promptly cashing my $10,000 down payment. The General Manager, ****, has ignored my requests for clarification in writing. He has repeatedly insisted I visit in person to discuss these issues instead of providing clear, documented responses. I have also made 5 written requests for copies of all signed documents, but both General Manager, ****, and ******, the finance manager we worked with, have ignored my requests. Right Honda please send me a written response as to how you intend to make this situation right. You have lied to me over and over again and I have no trust that you will uphold your verbal promises. Please do not ask me to contact you via phone or to come in until we have a written agreement. I can be easily reached at the email address both **** and ****** have for me.

    Right Honda Response

    11/07/2024

    ****, the vehicle is certified and we did not misrepresent any of the documents you mentioned in the review. You also requested we hold the documentation and not send it to the bank until the certification of the vehicle could be verified. The vehicle you purchased from our dealership is most certainly certified. We have discussed this issue with you thoroughly and we consider the matter resolved, please update your review.

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