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Find a Location

Sun City Auto Service has 1 locations, listed below.

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    Business ProfileforSun City Auto Service

    Auto Repairs
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/3/2020

    Years in Business: 52

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers auto repair and service.

    Business Details

    Location of This Business
    10014 W Santa Fe Dr, Sun City, AZ 85351-3105
    BBB File Opened:
    5/1/1973
    Years in Business:
    52
    Business Started:
    1/1/1972
    Business Started Locally:
    1/1/1972
    Business Incorporated:
    12/28/2007
    Accredited Since:
    6/3/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Totri Enterprises LLC
    Business Management
    • Mr. Rawy Totri, Member
    • Ms. Amy Totri, Member
    Contact Information

    Principal

    • Mr. Rawy Totri, Member
    • Ms. Amy Totri, Member

    Customer Contact

    • Mr. Rawy Totri, Member
    Additional Contact Information

    Fax Numbers

    • (623) 933-8244
      Primary Fax

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jordan D

    1 star

    07/25/2023

    If I could leave zero stars I would. They charged me $100 in unexplained fees. I took my ***** volt into Sun City Auto Service to get a quote on a coolant leak checked out. I decided to go to another shop to get another quote and they charged me $100 in fees that were not explained to me at all when I dropped off the car the day before.The day before the employee at the check in desk did not explain the fee for checking the car when I handed over the keys the day before, and tells me it's going to be $100 the next day for the coolant check before I can get the car back.The worst part of this experience was the poor attitude of the owner, ***** talking down to me about my knowledge of my car's issues, and him trying to justify the $100 fee. He said "if you don't want to give me the $100, you're not getting your keys back". When I dropped off my car, there was no explanation of fees. He tells me he can lower the fee to $75, but got flustered/emotional when I started questioning where it explained the fees anywhere in the shop or that the check in desk employee didn't say anything about the fees. He then puts the price to get my car keys back at $100. Overall my experience with this auto shop was shady, and I would not recommend going here. If you do go here, get a summary of charges before handing keys over. Don't let them s**** you over like I was and have them decide what fee to charge you that isn't posted anywhere based on how they feel.

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