Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Valencia Animal Hospital has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforValencia Animal Hospital

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    9040 E Valencia Rd Ste 118, Tucson, AZ 85747-4903
    BBB File Opened:
    10/5/2011
    Years in Business:
    15
    Business Started:
    3/1/2009
    Business Incorporated:
    8/20/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 4834 for this business, issued by Veterinary Medical Examining Board

    These agencies may include:

    Veterinary Medical Examining Board

    1400 W Washington STE 240

    Phoenix AZ 85007

    (602) 364-1738

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Progressive Animal Wellness Services, LLC
    • PAWS
    Business Management
    • Dr. Claire Zepeda DVM, Owner
    Contact Information

    Principal

    • Dr. Claire Zepeda DVM, Owner

    Customer Contact

    • Dr. Claire Zepeda DVM, Owner
    Additional Contact Information

    Fax Numbers

    • (520) 574-2148
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Margery C

    1 star

    04/15/2022

    This place is all about money, not compassion. I wanted a written prescription for a medication the vet was prescribing, and instead the tech came out with a bottle of pills. She was instructed to lie and tell me that their office was the only place I could get them because they were specifically for dogs. The ******* pharmacy has the same medication for half the price. The vet said I had given verbal permission to buy them from her. However, at the time I had no choice. It was either buy them or leave without a prescription. Also, they initiated a "tech fee" that originally started at about $7, then went to $13.50. Now they charge $20. I had both my dogs there at the same time for the same shots and was charged $20 for each dog. (Other vets I talked to said they never heard of tech fees). If you're the kind of pet owner who's willing to shell out hundreds of dollars without questioning why, you'll fit in nicely here. If you dislike greed, go somewhere else. This practice doesn't even offer senior discounts. Doctors, whether human or vets, are responsible for repairing things they did that caused illness, suffering or death - as long as the condition is directly related to the original treatment. If there's no statute of limitations, I'd file a complaint. As far as I'm concerned, this business is a big fat zero.

    Local BBB

    BBB Serving Southern Arizona

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.