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            Business ProfileTiner Properties, Inc.

            Property Management
            BBB accredited business

            Contact Information

            6837 Fair Oaks Blvd

            Carmichael, CA 95608-3813

            Visit Website
            (916) 974-6000

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/28/2011

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Tiner Properties is a full service Commercial and Residential Real Estate company.  Founded in 1976, we provide expert support for every facet of your Real Estate Transaction. We have managed, leased, and sold thousands of properties.  Whether you are an investor, owner user, or a tenant, you can rely on our expertise to navigate through the process with confidence and reliability. 

            Products & Services

            Tiner Properties, Inc. offers property management services for residential and commercial properties.

            Business Details

            Location of This Business
            6837 Fair Oaks Blvd, Carmichael, CA 95608-3813
            BBB File Opened:
            7/8/1993
            Years in Business:
            48
            Business Started:
            1/1/1976
            Business Incorporated:
            1/1/2002
            Accredited Since:
            9/28/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            25
            Business Management
            • Mr. John W Tiner, President/Broker
            Contact Information

            Principal

            • Mr. John W Tiner, President/Broker

            Customer Contact

            • Mr. John W Tiner, President/Broker
            Additional Contact Information

            Fax Numbers

            • (916) 488-3700
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/04/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I hired tiner properties to take care of my property. I was told by the *** that I didnt need a gardener and that the tenant would be responsible. He did not mention that that the tenant would only be responsible for the grass so I felt misled. He gave us a property manager that hardly ever returned phone calls. We were told they would drive by property to ensure yard was being maintained and only one time was I alerted of a problem. I was also told that the tenant would take care of the water bill and tiner properties would make sure that happened because they would have a a bill sent to them also. The bill was a couple months behind the first time I was notified by the water company and then when the tenant moved out he hadnt paid the water bill for the second time and it was 3 months past due. Also tiner was told by the tenant prior to moving out that there was a plumbing issue and I was not alerted until after tenant moved. I was told by tiner it was discovered by the ceo after the tenant moved out. Tiner also noted in the tenant move in inspection that the yard was dead. I have dated pictures right before tenant moved in that show a green yard with some brown patches. It was certainly not dead when tenant moved out the yard was completely dead and nothing but weeds and in some areas full of dirt. The property manager took basic pictures of small areas to show dirt after tenant moved out but none of the damage dont to house such as water damage in bathroom, a drilled hole in the bedroom floor and scratched appliances that were brand new when tenant moved in. They also never noticed the singed wall from a neon sign tenant hung in family room. Tiner claimed everything was as wear and tear. When *** was confronted we were terminated being told we could do it ourselves because we made negative comments. We were trying to protect our property. They didnt close out tenancy making it hard for me to get money to tenant in a timely manner and finish work even with a new management. Was not a smooth transition
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            Read 2 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Naz T

            08/22/2024

            They did a poor job with managing my rental property. From not responding to email for days , ignoring emails to not helping with security deposit. The tenant caused obvious damages to the walls ( Huge hardware ) , TV wall mount on the bedroom , and hardwood flooring ( big scratches ) dog smell . We asked to pay for 50% of the cost of repair . They didn't even bother to follow up in the beginning and then they just killed time by going around a circle. A family friend told us by law they must return security deposit with 21 days . They returned the security deposit without even discussing or addressing our concerns . well after 21 day they are arguing about how damages caused are not the tenant responsibility. We had 500 dollars extra security deposit for pet and the house had dog smell, we asked for deodorizing and they denied that there is any dog smell. tenant was responsible for unweeding and we asked for it and they didn't respond and we ended up paying for all the repairs. Meanwhile they are doing nothing they charge 140 a month and kept charging us although our tenant left 2 months prior . We paid about 5000 dollars out of pocket to do our repairs and cleaning and they offered 250 dollars for the damages . Do not use this property management .

            Tiner Properties, Inc. Response

            08/24/2024

            We carefully reviewed the history of the account and condition of the home prior to renting it for the owner (reviewer). Emails were returned in a timely manner. Minimum management fees were charged through the date of management activity and notice of cancellation, pursuant to the management agreement. The property was documented with pre existing wear to the walls throughout prior to occupancy. It was not freshly painted, had mismatched paint marks and hooks, nails and scuffs. The move out inspection, pictures and written report indicated the property was left in good condition after a year of tenancy. No pet odor was noted and there was no carpeting in the home to potentially harbor pet odor or damage. We advised the owner to not charge the deposit for painting costs due to pre-existing condition and normal wear and tear. Per the owner's request an estimate for paint was obtained and our professional recommendation was to only charge the tenant for a portion of the repair and advised a small claims court action, which was likely, may find against the owner. We complete our deposit determinations based upon civil code ****** that governs the costs that can be deducted from a tenant's deposit. Our professional recommendations guide owners to avoid potential loss in a small claims court action. We offered to settle the matter with the owner, which the owner accepted in writing. 
            Read 2 More Customer Reviews

            Local BBB

            BBB of Northeast California

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