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          solarXperts has 1 locations, listed below.

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            • solarXperts

              2150 John Glenn Dr Ste 250 Suite 250 Concord, CA 94520-5605

              BBB Accredited Business

            Business ProfilesolarXperts

            Solar Energy Contractors
            BBB accredited business

            Contact Information

            2150 John Glenn Dr Ste 250

            Suite 250

            Concord, CA 94520-5605

            Email this Business
            (833) 699-7378

            Business hours

            7:30 AM - 4:30 PM
            Business Hours
            7:30 AM - 4:30 PM
            7:30 AM - 4:30 PM
            7:30 AM - 4:30 PM
            7:30 AM - 4:30 PM
            7:30 AM - 4:30 PM
            Closed
            Closed

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/30/2019

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            SolarXperts offers solar and installation services. 

             

             

            Business Details

            Location of This Business
            2150 John Glenn Dr Ste 250 Suite 250, Concord, CA 94520-5605
            Email this Business
            BBB File Opened:
            9/9/2019
            Years in Business:
            5
            Business Started:
            5/31/2019
            Accredited Since:
            9/30/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1053003 for this business, issued by Contractors State License Board. The expiration date of this license is 4/30/2025.

            These agencies may include:

            Contractors State License Board

            9821 Business Park Dr

            Sacramento CA 95827

            (800) 321-2752

            https://www.cslb.ca.gov/

            BBB records show a license number of 1093690 for this business, issued by Contractors State License Board. The expiration date of this license is 7/31/2026.

            These agencies may include:

            Contractors State License Board

            9821 Business Park Dr

            Sacramento CA 95827

            (800) 321-2752

            https://www.cslb.ca.gov/

            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            4
            Hours of Operation

            Primary

            M:
            7:30 AM - 4:30 PM
            T:
            7:30 AM - 4:30 PM
            W:
            7:30 AM - 4:30 PM
            Th:
            7:30 AM - 4:30 PM
            F:
            7:30 AM - 4:30 PM
            Sa:
            Closed
            Su:
            Closed
            Contact Information

            Principal

            • Mr. Hugo Bugarini, CEO/Owner

            Customer Contact

            • Mr. Hugo Bugarini, CEO/Owner
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/01/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We contracted with SolarXperts in December ******************************************************* the process of working on the roof, they cut our phone and Internet line. They did a quick patch job to get us back up and running. They left the cables hanging loosely and now the quick patch job is coming apart. These lines need to be fixed correctly.We were told multiple times throughout the process that our solar water heater would be removed from the roof and reinstalled after the roof was completed. They have not reinstalled the solar water heater; it is still on the ground, leaning against the fence, out in the elements. We have sent a number of emails about this and still no progress. It is now August 2022.The two things we need to be corrected are - 1. The Internet and phone cables to be fixed to meet FCC requirement and mounted (not hanging loosely).2. The solar water heater to be reinstalled.Thank you for your help.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jeri D

            09/13/2022

            In June 2021 we had them install solar. It finaly pasted inspection and was turned on Aug 26 2021. July 7 2022 it stoped working. I did not notice until Aug 1 as I only look at the app once a month. No one from Solar Xpers or Freedom Forever reached out to us. We tried calling for a few days and sent an email. On Aug ******************************************************* night mode and to contact Freedom Forever for service. We finaly got someone out on Sep 7 and he sat on hold with Solar Xperts for hours. Now we are told it will be at least 3 weeks to get in the parts and another 3 weeks for them to come back. I understand the supply chain issue and that's out of their control but it's the lack of communication and inability to talk to a person in a timely manner that is very unprofessional. We are looking at the end of Oct before this might be fixed. in the meantime we are paying the loan and PG&E.

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            BBB serving the San Francisco Bay Area and Northern Coastal California

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