Business ProfileforAmen Clinics

On July 31, 2023, I received notification from **********************, Clinic Director, advising that my minor son's medical records has been uploaded into someone else's patient chart. I was further advised this not only was able to be viewed by other care team members that was not my son's, but also the other patient was emailed my son's medical report. I responded to this email requesting to be contacted as i had numerous questions regarding this breach and also listed my additional concerns with the facility and its practices. Those practices being: 1. Not receiving my multi-person discount.2. *** second day of testing, there was a very emotional boy in the room located within the scanning area and he cried and screamed the entire time, I'm not sure how during the "calm" test this didn't alter my son's results. 3. ******* visits and medical reports.4. Reviewing my son's genesight and still recommending a red alert medication for him.5. Being randomly charged for $500 on my CC September 2023 without my permission and for a missed appointment that my husband attended. 6. Never receiving my husband's Zoom link and it "expiring" a week afterwards. Having to contact multiple times to get my son's report, they finally sent *****. 7. *** clinic took his medical records and used the same information and provided me with nothing, but false hope and lies. 8. I've emailed ****************** multiple times asking for someone else to speak with that can review and make adjustments as I did not get what I paid for and even if I had, I was overcharged by thousands of what I was told I would be and randomly charged in September 2023.