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          Fisher & Paykel Appliances Inc has 1 locations, listed below.

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            Business ProfileFisher & Paykel Appliances Inc

            Major Appliance Dealers
            BBB accredited business

            Contact Information

            695 Town Center Dr Ste 180

            Costa Mesa, CA 92626-1902

            Visit Website
            (949) 790-8900

            Business hours

            Closed
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            1.27/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            42 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/23/2007

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers and manufactures and distributes major appliances

            Business Details

            Location of This Business
            695 Town Center Dr Ste 180, Costa Mesa, CA 92626-1902
            BBB File Opened:
            8/9/2013
            Years in Business:
            28
            Business Started:
            8/23/1996
            Business Incorporated:
            8/23/1996
            Accredited Since:
            8/23/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Fisher Paykel
            • DCS Appliances
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Ms. Lisette Jessen, North American Customer Service
            Contact Information

            Principal

            • Ms. Lisette Jessen, North American Customer Service

            Customer Contact

            • Ms. Lisette Jessen, North American Customer Service
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            42 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/06/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            ********** is under a 5 year warranty. I called for service covered under the warranty in September. A technician came on October 11. He diagnosed the problem and, he said ordered the necessary part to be delivered to my home "in about a week and a half". No part has arrived. I called the service line twice, most recently on Nov. 1st. I was promised they'd get back to me. They have not. I have been without a functioning dishwasher for almost 2 months. No visit is scheduled. I want this dishwasher fixed or replaced within 2 weeks.
            Read More
            Read 41 More Complaints

            Customer Reviews

            22 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            John D

            09/30/2024

            We ordered a part for our Fisher Paykel refrigerator. It was the wrong part. We reached out and were told to order another part and to ship wrong part back. I have the email that states they would pay for the shipping. The amount was $142.37. So far, they are considering(after 10 calls and emails and sent receipts) to refund $10. I was promised call backs and emails and most were never done. Again, I have the email that states they will reimburse for shipping and sent therm a very clear receipt. They just keep repeating same lines. "I will send to parts department"! Would never buy another product as a result of such poor customer service.
            Read 21 More Customer Reviews

            Local BBB

            BBB Serving the Pacific Southwest, Central & Inland California

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