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Find a Location

United Trustee Services has 1 locations, listed below.

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    Business ProfileforUnited Trustee Services

    Trust Company
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 11/9/2020

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    United Trustee Services offers HOA assessment and judgement collections, title searches, pre-lien notice, notice of delinquent assessments, notice of default, notice of sale, documents for the non-judicial foreclosure process, facilitation and management of payment plans, bankruptcy monitoring, bank levy, wage garnishment, documents, forms and affidavits, process service, small claims actions , unlimited civil actions, collectability rating program, and post judgement collections.

    Business Details

    Location of This Business
    696 San Ramon Valley Blvd Ste 353, Danville, CA 94526-4022
    BBB File Opened:
    3/24/2011
    Years in Business:
    15
    Business Started:
    1/29/2009
    Business Incorporated:
    1/29/2009
    Accredited Since:
    11/9/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    7
    Alternate Business Name
    • United Recovery Services, LLC
    Business Management
    • Ms. Lisa Chapman, Principal
    Contact Information

    Principal

    • Ms. Lisa Chapman, Principal

    Customer Contact

    • Ms. Lisa Chapman, Principal
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    TODOR M

    1 star

    03/07/2024

    Non responsive yet quick to add extremely high charges to current debt.

    United Trustee Services Response

    03/20/2024

    Better Business Bureau:Response to the review posting from *************************** on 03/07/2024.Thank you for your response. United Trustee Services (***) represents *********************************** ************* and has been directed to pursue collection action on *************************** delinquent account.Pursuant to California Civil Code 5660 and on behalf of the Association, *** mailed on 10/12/23 a Pre-lien letter Notice of Intent to Record a **************** balance $6270 and $1200 fines (The letter). *** has given the required 30-day notice, along with a copy of the Association Delinquent Assessment Collection Policy. *** delayed 3 months without resolution before Recording a Lien (NODA) on his property on 02/16/2024 for nonpayment.In their BBB review states, nonresponsive yet quick to add high charges to current debt.*** Response: Sent the required **** First Class Mailing and Certified Mailings and have had several email communications with ******************** over 6 months regarding his delinquent account. *** has coordinated a meeting with the Board for 3/25/2024 to discuss this matter. *** in good faith agreed to waive $715.00 from our fees and costs on his account.*** Response: We follow the CA Civil Code and are required to complete several actions approved by the Board at each stage. *** will continue working with ******************** to resolve this matter. Our fiduciary responsibility is to the Association and to recapture the delinquent assessments to keep the Association in good financial standing. Unfortunately, regarding this matter, ******************** was not satisfied.Respectively,*** ***************** Team

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