Business ProfileforAlldata

I purchased a month of ALLDATAdyi service to get electrical wiring schematics/diagrams for a 2011 Kia ******* The very few free wiring diagrams I found online did not have any showing the wires colors. The ALLDATAdyi website advertised colored electrical wiring schematics/diagrams. After purchasing the service I accessed the wiring diagrams but they do not show individual wire colors. There was no way to differentiate different circuits I was researching because the wire colors were not shown. The purchase did not assist me in any way. I was going to contact ALLDATA regarding their lack of advertised repair and diagnostics tools available but had been working on the car for several hours that day. It was after 1AM and was exhausted. I attempted to access the website to ask for assistance but I had just switched to my back up phone and none of my websites screen names or passwords were on backup phone. I tried contacting the website several days later asking for help accessing their website so I could get a refund. They responded the next day and gave me my signin name and temporary password so that I could access my account. I was looking for the link to get a refund but I couldnt find the information on their site. They told me that it was too late to get a refund and that it wasnt their fault that they didnt have the info advertised on their site. They told me that they relay the information that the different car manufacturers offer them and Im basically screwed if they dont offer wiring diagrams without identifying the different colors of the individual wires in the automotive circuits. I only used their site one time and after realizing they dont offer what they advertised that their subscription was useless to me.