Business ProfileforToyota of Escondido

If I could give Toyota of Escondido zero stars, I would. Our experience with this dealership has been an absolute nightmare, and I wouldn't wish it on my worst enemy.We purchased a 2021 Toyota Highlander from them, thinking we were investing in quality and reliability. What we got instead was a lemon that has become a constant source of stress and frustration.Every three months, like clockwork, we find ourselves stranded with a dead battery. It's become a routine to call AAA for a jumpstart and battery replacement. This is not what anyone expects when buying a brand-new car.We've taken the Highlander back to Toyota of Escondido ten times now, hoping for some assistance or at least an acknowledgment of the issue. But each time, we've been met with nothing but excuses and a refusal to take any responsibility.Their customer ********************** is shockingly poor. They brush off our concerns, suggesting it must be something we're doing wrong or that we're not driving the car correctly. Really? Is that the best they can offer?It's clear that once they've made the sale, Toyota of Escondido couldn't care less about the customer experience. We're stuck with a lemon of a car, facing constant inconveniences and expenses.Save yourself the headache and avoid Toyota of Escondido at all costs. They sell faulty cars and wash their hands of any responsibility once you drive off the lot. Do yourself a favor and take your business elsewhere. Your wallet and sanity will thank you.