Business ProfileforE Modern Tech

SCAM. I would give this less than one star if possible. I ordered two air purifiers from this company, and upon receiving them decided that they were not what I had expected. I followed instructions to return the items and was refunded the money pretty quickly. (However, I had to pay significantly to ship them from ******** to **********).However, about a month later my bank account was charged $39.99 by a third party. When I phoned them I was told by a customer service rep that when I ordered the air purifiers I had signed up for some subscription "Mystery Box", where I'd be charged $39.99 a month and receive a $50 voucher to use on their products. "****" agreed to cancel the subscription, but with no refund for the $39.99 charge. I checked my original order confirmation, and there was no reference to any "subscription" for "Mystery Box". I called back, spoke with a different customer service rep and was told that the "subscription" is mentioned "in the terms and agreements in the order". But no written confirmation could be provided.This rep placed me on a brief hold and came back to say that the third party ("the subscription") agreed to refund me 50 percent. But, I had to state understanding that there would be no further options for refund. I accepted it, thinking a refund of $20 was better than nothing, but I also made it known that I would file a complaint (or "review") with Better Business Bureau as well as my bank.I will probably not receive any further remedy, but I hope that my story will help support other stories about how this company scams people.