Business ProfileforSwoop, Inc
At-a-glance
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Business Details
- Location of This Business
- 5151 W Rosecrans Ave, Hawthorne, CA 90250-6619
- BBB File Opened:
- 3/28/2020
- Years in Business:
- 6
- Business Started:
- 3/12/2018
- Business Started Locally:
- 3/12/2018
- Business Incorporated:
- 3/12/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 4128388 for this business, issued by Secretary of State-Corporations
These agencies may include:
Secretary of State-Corporations
1500 11th Street
Sacramento CA 95814
- Type of Entity:
- Corporation
- Alternate Business Name
- Moovs
- Business Management
- Mr. Amir Ghorbani, CEO
- Anna Brennan, Marketing
- Contact Information
Principal
- Mr. Amir Ghorbani, CEO
Customer Contact
- Max Oehme, Chief Marketing Officer
- Mr. Amir Ghorbani, CEO
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
David C
1 star04/30/2022
Swoop, Inc Response
05/04/2022
We wanted to address your booking and experience with us last month. We handle hundreds of reservations on a regular basis, most of them booked months in advance like yours. Things can happen that are out of our control, and sometimes they happen at the worst time. In your case the shuttle designated for your trip had mechanical issues the day before and was unable to fulfill the trip.
At Swoop we treat every ride as if we are transporting our own family and friends. As soon as we found out about the issues we communicated this to you right away and wanted to give you the chance to make other arrangements, if it came down to it. With all of our vehicles booked up, we tried very hard to find any other option that would work.
At the eleventh hour another option came available and you were notified of the other option. At that time you let us know that you had made other plans.
Hundreds of Swoop rides took place that weekend in Arizona without issues; we apologize that the complications affected your trip specifically for your big weekend.
Customer Response
05/06/2022
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