Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Guerrero Tires has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGuerrero Tires

    Changing Tires

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3581 First St, suite A, Livermore, CA 94551
    BBB File Opened:
    11/3/2020
    Number of Employees:
    1
    Business Management
    • Mr. Customer Service, Manager of Client Services
    Contact Information

    Principal

    • Mr. Customer Service, Manager of Client Services

    Customer Contact

    • Mr. Customer Service, Manager of Client Services

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Toan T

    1 star

    07/13/2023

    Before writing this review, I gave them an opportunity to make things right. About a week ago, I went to get one of my tires replaced due to a flat. He mentioned to me that all my tires were wearing out and recommended to get them all replaced.They didn't have any new tires in inventory, so I was sold 4 used tires and he said with his professional experience that the tires will be good for 3-6 months. I told him I was driving to ********* and wanted peace of mind. He assured me, I will be fine. After a few hours on the highway 5, I saw the tire indication light went on. I pulled over to the side of the freeway and noticed that my right rear tire was flat. Luckily, I had a portable tire pump to pump the tire. I thought it may just be low on air. About 10 mins into driving, the light went on again. The same tire was flat. I pumped the tire again and luckily, I was close by an exit with some gas stations and local businesses. I found an auto repair place that sold tires and they quoted me $250 to get this fix. Since I am stranded in the middle of nowhere, I had to just accept the cost so my family can move on with our trip.The person who helped me told me he didn't see any nails that would cause the flat. Once he took the tire out, he noticed that the use tire had a patch on the corner of the wall. Patching tires on the corner is a big NO NO. I was in disbelief when he showed me. I called immediately to Guerrero tires about the incident and send pictures right away. Till this day, I still do not have any response from the owner.I called today and spoke to the same person who sold the tires to me. He said that I bought use tires and that there's no guarantee on the tires. I told him that he said that the tires would be good for at least 3-6 months. I told him it was flat in less than a week. He said he will not refund me nor pay for the $250 expense that I had to incur due to their use tire.

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.