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          Visual Spanish has 1 locations, listed below.

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            • Visual Spanish

              8605 Santa Monica Blvd PMB 19794 Los Angeles, CA 90069-4109

            Business ProfileVisual Spanish

            Language Training Aids

            Current Alerts For This Business

            Advertising Review:
            On February 22, 2022, BBB Serving Los Angeles and Silicon Valley requested that the company substantiate, modify, or discontinue claims advertised on the company's website, https://www.visualspanish.co. The company advertises a "Special Offer." The company also advertises the following organizations: "TimeOut," "Lonely Planet," and "DailyCandy."

            BBB challenged these claims based on the following BBB Codes of Advertising:
            1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
            9. Sales - https://www.bbb.org/code-of-advertising#Sales

            As of March 17, 2022, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.

            Contact Information

            8605 Santa Monica Blvd PMB 19794

            Los Angeles, CA 90069-4109

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            8605 Santa Monica Blvd PMB 19794, Los Angeles, CA 90069-4109
            BBB File Opened:
            2/17/2022
            Alternate Business Name
            • Visual Spanish, Ltd.
            • General Linguistics Ltd
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/07/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I purchased their program in May 2021 and can't access their website because it states their is an issue with their servers, etc. I have even went as far as reaching out trying to resolve the issue on their social media accounts and have yet to receive any response to emails or messages on social media. I am looking for a resolution or a refund. I have also attempted to call the number on the original paypal ticket ************** and the number is no longer in service.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Charles T

            02/21/2022

            I think this was once a valid business selling this learning program, but I think they must have since gone out of business but their website is still up and their marketing campaign is still active. I tried to sign up for the program but my credit card company refused to authorize the transaction because the transaction was all the way in Hong Kong. They called me to ask me what did I want to do, and I told them to cancel the transaction and I will call them directly to sign up. I called and left messages to the only phone # I could find and I have sent emails to the two email addresses I could find. I have not heard anything from anyone so I am pretty sure there is no one on the other end, but yet I keep receiving two emails a day from Dave of Visual Spanish encouraging me to join their program. This started about 3 weeks ago and I still haven't received any evidence that anyone is on the other end. Maybe someone is using this abandoned website to take payments in Hong Kong with no intent of delivering anything for it.

            Local BBB

            BBB of Los Angeles & Silicon Valley

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