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            • Telzio

              835 Wilshire Blvd #500 Los Angeles, CA 90017-2656

              BBB Accredited Business

            Business ProfileTelzio

            Telecommunications
            BBB accredited business

            Contact Information

            835 Wilshire Blvd #500

            Los Angeles, CA 90017-2656

            Visit Website
            Email this Business
            (888) 998-9080

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            Customer Reviews

            1.5/5

            Average of 2 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/8/2024

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Telzio provides cloud-based phone systems tailored for businesses of all sizes, from small startups to large enterprises. Our platform is built for simplicity in deployment, ease of management, and flexibility to scale with your business needs.

            We focus on delivering reliable phone services that integrate smoothly with your existing operations. Our goal is to ensure your business stays connected with your customers and team members without the hassle.

            Products & Services

            Telzio provides an easy-to-use and scalable business phone system, that gives startups and enterprises the same features out of the box. 

            Business Details

            Location of This Business
            835 Wilshire Blvd #500, Los Angeles, CA 90017-2656
            Email this Business
            BBB File Opened:
            1/2/2024
            Years in Business:
            11
            Business Started:
            8/30/2013
            Business Incorporated:
            8/30/2013
            Accredited Since:
            1/8/2024
            Type of Entity:
            Corporation
            Business Management
            • Mr. Peter Schroeder, CEO
            Contact Information

            Principal

            • Mr. Peter Schroeder, CEO

            Customer Contact

            • Mr. Peter Schroeder, CEO
            Additional Contact Information

            Email Addresses

            Website Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Fred W

            10/25/2024

            Telzio is not an honest company. They made an unauthorized debit to our credit card for several hundred dollars and when we asked them about it 3 weeks ago, they admitted they made a mistake and promised to correct it by refunding the money back. Every week is a new problem with their billing department or accounting.....excuse after excuse. We finally had to file a credit card chargeback with **** due to all the lies. If you are looking for cloud managed IP phones, I would stay away from Telzio. No integrity with this company.

            Telzio Response

            11/14/2024

            Thank you for sharing your experience. Were very sorry for the frustration and inconvenience caused by the delay in processing your refund. At the time, we faced unexpected technical challenges in our accounting department, and the one person who could manually process the refund was on vacation, which unfortunately led to further delays. We understand how this may have come across as a lack of integrity, and we apologize for not meeting our usual standards of responsiveness.Once our team member returned, we reached out to offer the refund directly. However, we fully understand your decision to proceed with a chargeback as a resolution, given the situation and your frustrations.Please know this was an isolated incident, and we have since implemented measures to prevent similar situations in the future. We appreciate your patience and are committed to earning back your trust should you ever consider Telzio again.
            Read 1 More Customer Review

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            BBB of Los Angeles & Silicon Valley

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