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Find a Location

Breast Imaging Specialists has 1 locations, listed below.

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    Business ProfileforBreast Imaging Specialists

    Medical Records

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company's business is Medical Records Service

    Business Details

    Location of This Business
    15195 National Ave #201, Los Gatos, CA 95032-2631
    BBB File Opened:
    1/16/2008
    Alternate Business Name
    • Dr Paul Indman
    Business Management
    • Dr. Dipa H. Patel
    Contact Information

    Principal

    • Dr. Dipa H. Patel

    Customer Contact

    • Dr. Dipa H. Patel
    Additional Contact Information

    Fax Numbers

    • (408) 356-5526
      Primary Fax

    Customer Complaints

    5 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michelle L

    1 star

    11/19/2024

    I, too, have tried to call several times, yet no one answers, and I never receive a callback. Just like other reviewers have noted, they waited years before sending me a bill for an 'outstanding fee' that is highly questionable.If I could give zero stars, I would. My initial visit was uneventful, and I received no bill. The following year, I had another appointmentagain, no bill. Then, nearly four years later, I suddenly receive a bill for over $300 from my first procedure. Excuse me? What is going on here?Ive repeatedly requested a detailed invoice and have yet to see any evidence. The bill claims my insurance did not cover the mammogram. I've had exceptional insurance for years and have questioned the legitimacy of these charges multiple times. They still refuse to provide any clarity or proof.Calling them is a futile exercisethey never answer the phone. Voicemails and emails are equally ignored. Trying to dispute charges or even schedule a routine mammogram becomes a nightmare due to their complete lack of responsiveness. No one deserves to be treated like this.While the doctor is great, the front desk staff desperately need retraining or replacement. Their utter disregard for patients' concerns is appalling. I can't help but wonder if theyre dodging my calls because I haven't paid the disputed bill. Thats not just unethical; its illegal. Denying care due to unpaid charges? How dare you. Patients deserve better.

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