Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Diablo Solar Services, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDiablo Solar Services, Inc.

    Solar Energy Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/16/2015

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Diablo Solar specializes in residential and commercial products and services; photovoltaic (PV) solar-electric systems, whole house solar, swimming pool solar heating systems, battery back-up energy storage systems, coolPV hybrid pool/PUFF, combination systems, service of all types and brands of existing solar systems, including maintenance contracts, system inspections and re-roof.  

     

     

    Products & Services

    Photovoltaic (PV) solar-electric systems, Swimming pool solar heating systems, Battery back-up energy storage systems, CoolPV hybrid pool/PV combination systems, Service to existing solar systems

    Business Details

    Location of This Business
    5021 Blum Rd STE 2, Martinez, CA 94553-8603
    BBB File Opened:
    3/28/2012
    Years in Business:
    40
    Business Started:
    3/8/1984
    Business Started Locally:
    3/8/1984
    Business Incorporated:
    3/8/1984
    Accredited Since:
    9/16/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 454228 for this business, issued by Contractors State License Board. The expiration date of this license is 3/31/2026.

    These agencies may include:

    Contractors State License Board

    9821 Business Park Dr

    Sacramento CA 95827

    (800) 321-2752

    https://www.cslb.ca.gov/

    Type of Entity:
    Corporation
    Number of Employees:
    49
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Bryan Raymond, President
    Contact Information

    Principal

    • Mr. Bryan Raymond, President

    Customer Contact

    • Mr. Bryan Raymond, President
    Additional Contact Information

    Fax Numbers

    • (925) 370-0943
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John R L

    1 star

    05/24/2023

    We have been a Diablo Customer of over two decades and for the most part they have met our satisfaction for product and service. We recently requested a service appointment to fix a leak in one of our passive solar panels feeding our pool. The appointment was set for Jun 8, 2023. A week later they called to change the service appointment to May 24, 2023 however, they did not provide a time window for their arrival. After reminding them of the ********** Code, Civil Code - CIV **** requiring a 4 hour window for for any service appointment, one of the owners, *****, called to cancel the appointment stating there were other "priority" customers who needed to be serviced first and the appointment should never have been made. I was offered the option to reschedule on June 23 2023 which I declined. If this is Diablo Solar's latest policy for providing customer service I would suggest looking elsewhere, we certainly will! You apparently can become a priority customer by committing to a ************* maintenance schedule otherwise there is no guarantee they can be relied on to honor their service appointments. *******, **

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.