Business ProfileforThe Nerve Brand
Vitamins and Supplements
Additional business information
Advertising Review:
On August 5, 2024, BBB requested The Nerve Brand to modify, substantiate or discontinue a claim made on their website (https://thenervebrand.com/) that reads:
“From Instant relief to longterm recovery we want to help you beat neuropathy and get back to your former self.”
“No more pins and needles feelings.”
“No more burning hands and feet.”
“No neuropathy keeping you up at night”
“Long-term Nerve Healing”
“Our scientific formula is packed with nerve healing nutrients formulated to reduce the everyday burning neuropathy causes.”
“Look foward to your daily drink knowing your healing your nerves 1 cup at a time.”
“Created For :Diabetics Neuropathy, Cancer Induced Neuropathy, Alcoholic Neuropathy, and Genetic Neuropathy”
“Scientifically created to give your body what it needs to help its nerves.”
“Stop the "Burning Numbness" from neuropathy.”
“Formulated for Long-Term Nerve Recovery” - Neuropathy Gummird
“Calming Soothing Pain Relief Lotion”
“Get relief from the pins and needles with our topical cooling cream tested and formulated for those with neuropathy.”
“Every step felt like a battle against the relentless grip of neuropathy, but with unwavering determination, a support system, and the right tools. You can refuse to let tingling nerves and searing pain define their journey and make steps towards reclaiming your life and health back."”
“That's why our mission is to assemble the finest products supported by scientific research, specifically designed to aid those affected by neuropathy.”
“Relieve Your Pain Today”
Testimonials:
“I was skeptical at first, but the drink has actually worked for me. The burning in my feet was super annoying. But since I started using its been much better. It takes a few weeks to start working btw.”
"Okay, so I've tried my fair share of remedies for my neuropathy, and nothing really clicked until I found superfood neuropathy blend. It's become a daily ritual for me, and I'm thrilled with the results. The burning and numbness in my feet is so much better now. I've got my mobility back, and I'm sleeping so much better now”
"I've gotta give a shoutout to neuropathy drink! Before I started using it, my feet felt like they were on fire 24/7. After drinking it daily for a few months, things have taken a total U-turn. The burning is way less intense, and I can finally feel my toes again. It's like my feet got a second chance at life!"
On the website, (https://thenervebrand.com/pages/neuropathycheckoutnosub), it also reads:
“Nerve Blend is specially formulated to reduce your neuropathy symptoms.”
“.... just one cup of delicious NerveBlend daily, you can give your body the support it needs to combat numbness and tingling in your feet and hands.”
“Take a step everyday to beating neuropathy with The Neuropathy Blend.”
“By week 6 most of our customers have seen a 60-80% reduction in neuropathy symptoms, now its crucial to stay consistent to give your nerves the nutrient to protect them from further damage and continue recovery.”
“Eliminate Pins and Needles Pain”
“Long Term Nerve Recovery”
“Certified Vegan - Vegan.org”
“Our formula will help reduce your inflammation and neuropathy flareups, giving your nerves a chance to begin recovering.”
“No More Pins and Needles Feeling”
Testimonials:
“Great Product I bought it for my wife 3weeks ago and she said she feels 80% better from her heal stabbing pain.. 100% Satisfied”
“I just couldn’t believe how quick it worked!... 70- 80% better within a half hour…”
“After two weeks of using the neuropathy blend, my foot numbness has significantly decreased”
“I wasn't sure about it at first, but now I'm a believer. This blend has eased my pain and improved my mobility”
On the website, (https://thenervebrand.com/pages/lotion), it also reads:
“Stop the Pins and Needles Feeling of neuropathy.”
“The Neuropathy Lotion is a scientifically formulated to help stop the burning pins and needles feeling you get in your feet and hands.”
“Reduce the Painful Pins & Needles Feeling”
“Soothes the Burning & Tingling”
“Instant Pain Relief”
“Soothe the pins and needles burning of neuropathy”
“Experience a renewed sense of tranquility as our formula gently works to soothe the nerves, reducing the intensity of the tingling and restoring a sense of ease.”
“Scientifically Formulated”
“Reduces Pins and Needle Feeling”
Testimonials:
“This soothing lotion is a game-changer for neuropathy! It significantly reduces the pins and needles feeling, giving me much-needed relief. Highly recommended”
“Living with neuropathy was tough until I found this lotion. It melts away the tingling sensation and brings me instant comfort. A must-have for anyone dealing with pins and needles!”
“Miracle worker! This lotion soothes my neuropathy, leaving my skin nourished and the prickling feeling diminished. Don't suffer silently - try it and feel the relief!”
Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.
BBB's Code of Advertising Section 20.1 of the Code it states when using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request. In addition, Section 30.1.3, 30.1.4, and 30.1.11 of the Code states if it contains representations or statements which would be misleading if made directly by the advertiser; While literally true, it creates deceptive implications; A consumer’s experience represented in an advertisement is not the typical experience of those using the product or service, unless the advertisement clearly and conspicuously discloses what the expected results will be. Lastly, Section 34 of the Code states claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.
As of August 23, 2024 the business has not responded to BBB's request.
“From Instant relief to longterm recovery we want to help you beat neuropathy and get back to your former self.”
“No more pins and needles feelings.”
“No more burning hands and feet.”
“No neuropathy keeping you up at night”
“Long-term Nerve Healing”
“Our scientific formula is packed with nerve healing nutrients formulated to reduce the everyday burning neuropathy causes.”
“Look foward to your daily drink knowing your healing your nerves 1 cup at a time.”
“Created For :Diabetics Neuropathy, Cancer Induced Neuropathy, Alcoholic Neuropathy, and Genetic Neuropathy”
“Scientifically created to give your body what it needs to help its nerves.”
“Stop the "Burning Numbness" from neuropathy.”
“Formulated for Long-Term Nerve Recovery” - Neuropathy Gummird
“Calming Soothing Pain Relief Lotion”
“Get relief from the pins and needles with our topical cooling cream tested and formulated for those with neuropathy.”
“Every step felt like a battle against the relentless grip of neuropathy, but with unwavering determination, a support system, and the right tools. You can refuse to let tingling nerves and searing pain define their journey and make steps towards reclaiming your life and health back."”
“That's why our mission is to assemble the finest products supported by scientific research, specifically designed to aid those affected by neuropathy.”
“Relieve Your Pain Today”
Testimonials:
“I was skeptical at first, but the drink has actually worked for me. The burning in my feet was super annoying. But since I started using its been much better. It takes a few weeks to start working btw.”
"Okay, so I've tried my fair share of remedies for my neuropathy, and nothing really clicked until I found superfood neuropathy blend. It's become a daily ritual for me, and I'm thrilled with the results. The burning and numbness in my feet is so much better now. I've got my mobility back, and I'm sleeping so much better now”
"I've gotta give a shoutout to neuropathy drink! Before I started using it, my feet felt like they were on fire 24/7. After drinking it daily for a few months, things have taken a total U-turn. The burning is way less intense, and I can finally feel my toes again. It's like my feet got a second chance at life!"
On the website, (https://thenervebrand.com/pages/neuropathycheckoutnosub), it also reads:
“Nerve Blend is specially formulated to reduce your neuropathy symptoms.”
“.... just one cup of delicious NerveBlend daily, you can give your body the support it needs to combat numbness and tingling in your feet and hands.”
“Take a step everyday to beating neuropathy with The Neuropathy Blend.”
“By week 6 most of our customers have seen a 60-80% reduction in neuropathy symptoms, now its crucial to stay consistent to give your nerves the nutrient to protect them from further damage and continue recovery.”
“Eliminate Pins and Needles Pain”
“Long Term Nerve Recovery”
“Certified Vegan - Vegan.org”
“Our formula will help reduce your inflammation and neuropathy flareups, giving your nerves a chance to begin recovering.”
“No More Pins and Needles Feeling”
Testimonials:
“Great Product I bought it for my wife 3weeks ago and she said she feels 80% better from her heal stabbing pain.. 100% Satisfied”
“I just couldn’t believe how quick it worked!... 70- 80% better within a half hour…”
“After two weeks of using the neuropathy blend, my foot numbness has significantly decreased”
“I wasn't sure about it at first, but now I'm a believer. This blend has eased my pain and improved my mobility”
On the website, (https://thenervebrand.com/pages/lotion), it also reads:
“Stop the Pins and Needles Feeling of neuropathy.”
“The Neuropathy Lotion is a scientifically formulated to help stop the burning pins and needles feeling you get in your feet and hands.”
“Reduce the Painful Pins & Needles Feeling”
“Soothes the Burning & Tingling”
“Instant Pain Relief”
“Soothe the pins and needles burning of neuropathy”
“Experience a renewed sense of tranquility as our formula gently works to soothe the nerves, reducing the intensity of the tingling and restoring a sense of ease.”
“Scientifically Formulated”
“Reduces Pins and Needle Feeling”
Testimonials:
“This soothing lotion is a game-changer for neuropathy! It significantly reduces the pins and needles feeling, giving me much-needed relief. Highly recommended”
“Living with neuropathy was tough until I found this lotion. It melts away the tingling sensation and brings me instant comfort. A must-have for anyone dealing with pins and needles!”
“Miracle worker! This lotion soothes my neuropathy, leaving my skin nourished and the prickling feeling diminished. Don't suffer silently - try it and feel the relief!”
Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.
BBB's Code of Advertising Section 20.1 of the Code it states when using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request. In addition, Section 30.1.3, 30.1.4, and 30.1.11 of the Code states if it contains representations or statements which would be misleading if made directly by the advertiser; While literally true, it creates deceptive implications; A consumer’s experience represented in an advertisement is not the typical experience of those using the product or service, unless the advertisement clearly and conspicuously discloses what the expected results will be. Lastly, Section 34 of the Code states claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.
As of August 23, 2024 the business has not responded to BBB's request.
At-a-glance
Related Categories
Overview
This business health and wellness products.
Business Details
- Location of This Business
- Mission Viejo, CA 92675
- BBB File Opened:
- 3/6/2024
- Years in Business:
- 2
- Business Started:
- 2/3/2022
- Business Incorporated:
- 2/3/2022
- Type of Entity:
- Corporation
- Alternate Business Name
- Mas Agua Co
- Business Management
- Mr. Blake Milliken, Founder
- Contact Information
Principal
- Mr. Blake Milliken, Founder
Customer Contact
- Mr. Blake Milliken, Founder
- Additional Contact Information
Email Addresses
- Primary
Website Addresses
Customer Complaints
8 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/20/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
this company...they send me the wrong product and won't provide a return label. Shipping costs are the responsibility of the customer. I would have understand if it was my fault but it was the company who sent me the wrong product. In this case the customer should not be responsible for the shipping cost. I ordered citrus flavor, not chocolate, since I am allergic to chocolate. I have tried to resolve this issue by asking for a return label so they can send me the correct product or give me a full refund.
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kate R
1 star08/18/2024
This company did a number on me. First it took them 4 weeks to get me product. Then sent me double order at the cost of $200. They are making me pay to send back the second order. It has been hugely stressful to get these people to respond in a timely fashion.Very disappointed
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