Business ProfileforDevine Solar Solutions

My wife and I are hoping you can help us with an ongoing problem with a local solar company. Here is the back story to bring you up to date with the problem we are having.On 2/12/23 we signed a contract with Devine Solar Solutions located in ****, **. We were installing solar for our apartment over our garage, with a cost of $19,500. We already have panels for our home on separate meter, which are located on the roof of the apartment since at the time it was the best location for maximum exposure. With the addition of solar for the apartment, which has a separate address and electrical meter, the panels needed to be installed on the main house per local code. Here is where the problem started. The solar company used the incorrect number and address for the PG&E meter on the apartment. It was kicked back multiple times from PG&E for NEMS 2.0 solar approval, because their records showed solar was already installed with that meter number and address. We have been on the phone with the solar company and PG&E for over a year and we are still without solar power for the apartment.After multiple on-going follow-up contacts with the company representative and the company owner, they report that PG&E will not approve on their end for some reason which is still unclear to us. We are at a standstill and losing money every day on the solar energy being collected but not benefiting the property. We have lost approximately $1300 in solar savings (the bill is an avg. of $85 per month). Additionally, we have just filed a complaint with the ******************** regarding this matter.Our research into Devine Solar Solutions indicates we are one of several customers who are or have experienced this same issue. We are asking that you contact the business and assist us to hold the company accountable for resolving this issue with PG&E.