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Find a Location

J&J Beauty Supply has 1 locations, listed below.

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    Business ProfileforJ&J Beauty Supply

    Beauty Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3242 Grand Avenue, Oakland, CA 94609
    BBB File Opened:
    7/17/2009
    Number of Employees:
    1

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    shikira p

    1 star

    10/27/2023

    Unfortunately, I chose to visit J&J Beauty Supply instead of making the longer trip to a different beauty store miles away. Despite Yelp reviews warning about the owners' treatment of customers, I accepted that I might have to endure it in exchange for the convenience of shopping closer to home.Upon entering the store, the male owner closely trailed behind me. He positioned himself right beside me as I browsed the products. When I reached for an item to examine the label, he curtly remarked, "That's hair dye!" I chose to ignore his comment and continued searching for the items I needed. Once I found them, he followed me to the checkout counter.After completing my purchase and heading toward the exit, I noticed a group of young girls of color waiting to be buzzed inside the store. As I was leaving, I held the door open for them. That's when I overheard the male owner informing the girls, "18 and over only! You can't come in." I immediately turned back and inquired, "Where is that policy posted?" I scanned the store windows for any signage to that effect but found none. I repeated my question, "Where is it indicated that you must be 18 to enter?" The owner avoided eye contact and remained silent.Meanwhile, one of the girls began searching in her bag, presumably for her identification. I advised her, "You are not required to provide your ID to enter a ********************** salon. I suggest you and your friends go elsewhere." The owner continued to stay silent. The girls appeared perplexed and apprehensive. I once more encouraged them to leave and to refrain from spending their money in his store, then I walked away. Glancing back, I saw the girls departing soon after I did, indicating that they were not allowed into the store.As I read Yelp reviews, I discovered a pattern of discriminatory treatment, with numerous instances similar to the one I had just experienced. This business to be fined, sued or shut down. It's unacceptable and against the law.

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