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            Business ProfileFeit Electric

            Lighting Equipment

            Contact Information

            4901 Gregg Road

            Pico Rivera, CA 90660-2108

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            Email this Business
            (800) 543-3348

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            31 complaints closed in last 3 years

            15 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            4901 Gregg Road, Pico Rivera, CA 90660-2108
            Email this Business
            Years in Business:
            46
            Business Started:
            1/1/1978
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • Feit Electric Company, Inc.
            Business Management
            • Mr. Alan Feit, President
            Contact Information

            Principal

            • Mr. Alan Feit, President

            Customer Contact

            • Mr. Alan Feit, President
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

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            Customer Complaints

            31 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/25/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I purchased a **** "Smart Outdoor Camera" . I was not told there was two versions of the same Camera. They are called Gen1 or Gen2. The newest one beaning Gen2. After calling **** support ( ******) I was told the only way they could resolve the problem was for me to return the camera at my expense. They are not telling customers that there is a new version. I should not be penalized because of there lack of honesty.
            Read More
            Read 30 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Angela S

            01/16/2024

            I give them ZERO stars. I purchased over $ 500 in one sync LED Solar Spotlights from ********** and after 5 months they all stop working. The box says Heavy Duty Construction with a 3 Year Warranty. I purchased and installed all new lithium batteries and they still do not work properly and sync as they are supposed to. After at least 6 phone calls and 10 emails to their useless Customer NON-************* there has been no resolution. ********** will not refund my money as it is 5 months after purchase, and told me to go to Feit Electric for a refund. This is the worst company I have every dealt with regarding a defective product. They are non-responsive in every way. I'm sure their response here will be total BS, similar to the responses below on all the other complaints against them. I seek a FULL REFUND as these units do not work and are sold with the Implied Warranty of 3 years. I will be taking additional action against the company as well.

            Feit Electric Response

            01/18/2024

            Despite efforts by our customer service team to address the issues raised, we have been unable to resolve the consumer's problem with one of our products, so we have arranged to have it returned and will refund the requested amount. The payment will be mailed soon. Feit Electric Company, Inc.Pico ******, CA
            Read 4 More Customer Reviews

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