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          ESET North America has 1 locations, listed below.

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            Business ProfileESET North America

            Computer Software
            BBB accredited business

            Contact Information

            610 W Ash St Ste 1700

            San Diego, CA 92101-3373

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            Email this Business
            (866) 343-3738

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            Customer Reviews

            1/5

            Average of 5 Customer Reviews

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            Customer Complaints

            11 complaints closed in last 3 years

            3 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/18/2021

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers antivirus software, network and computer security software, and cyber security awareness training for business and the home. 

            Business Details

            Location of This Business
            610 W Ash St Ste 1700, San Diego, CA 92101-3373
            Email this Business
            BBB File Opened:
            2/14/2006
            Years in Business:
            25
            Business Started:
            7/21/1999
            Business Incorporated:
            7/21/1999
            Accredited Since:
            11/18/2021
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • ESET LLC
            Business Management
            • Mr. Christopher Bono, Director of Technical Support
            • Ms. Kristine Lumawag, Accounting Manager
            • Mr. William McCarty, CEO
            • Ms. Celeste Blodgett, Vice President of Human Resources
            • Mr. Alexander Albro, General Counsel
            • Mr. Brent McCarty, President
            • Mr. Customer and Tech Support, Manager
            Contact Information

            Principal

            • Mr. William McCarty, CEO
            • Mr. Brent McCarty, President

            Customer Contact

            • Mr. Christopher Bono, Director of Technical Support
            • Mr. Alexander Albro, General Counsel
            • Mr. Customer and Tech Support, Manager
            Additional Contact Information

            Fax Numbers

            • (619) 876-5845
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

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            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/08/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I have been using Eset for many years and now because of poor quality security my tablet has been hacked into and is at the moment unusable. I tried to call technical support but the woman I spoke to was unable to help me to fix the security suite.
            Read More
            Read 10 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Andrea J

            06/18/2023

            good luck trying to get this off of your computer when you no longer want it. We canceled the subscription and uninstalled. Then every so often we would get a pop up asking ** to resub- scribe etc... Tried to remove it from start up, nope, tried to remove it the remaining program portions using windows uninstall, nope. Finally found an Eset uninstall program... can only be run while computer is in safe mode. Got it into safe mode, was it with the rest of the Eset program files and easy to find, nope. Had to run a non-indexed search. 10 minutes later while is safe mode I could finally get rid of it. If this was back in Windows ME or 98 days I could understand but this is just underhanded way to force you to keep the program. There is no reason for the uninstall of this program to be this difficult or for the "sign up again" to be so aggressive. I am actively discouraging any friends or family from getting this just because it's so hard to get rid of.
            Read 4 More Customer Reviews

            Local BBB

            BBB Serving the Pacific Southwest, Central & Inland California

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