Business ProfileforAlways Quality Electrical Inc

Very Disappointed. He was not interested in helping me to check the electrical in our kitchen after an electrical fire last night under our range top. He interruped me 25 seconds into my succinct explanation of the events and had determined that it was only an appliance issue and brushed me off. I did not need his advice on the appliance. I was fully aware of the problem. Had he been kind enough to listen and let me finish I was going to further ask about immediately rewiring our kitchen due to other recent oddities with our kitchen outlets so that I could ensure for the sake of fire safety that all old wiring issues were resolved before we simply "called an appliance guy" to replace an appliance. Since they were so highly rated by BBB I further wanted to have him give me a quote for an entire rewire of our whole 41 year old home, to replace all lighting fixtures, outlets and the electrical breaker box, and rewire all lighting and wiring around our backyard and pool. I trusted the BBB rating and accreditation. If he had not cut me off he would have known that we had already turned off the breaker first thing last night. He prematurely determined that my job was "not big enough" and that they were "too busy to handle smaller jobs" First rule in business, listen to the customers.