Business ProfileforWells Fargo
Additional business information
On December 20, 2022, Wells Fargo Bank agreed to settle allegations (File No: 2022-CFPB-0011) brought against the company by the Consumer Financial Protection Bureau (CFPB).
The enforcement action taken by CFPB, stems from allegations that Wells Fargo Bank caused the repossession of vehicles due to the systematic failure of servicing their automobile loans, caused homes to go into foreclosure due to the improper denial of thousands of mortgage loan modifications, overdraft fees charged to consumers despite having enough money in their account to cover the transaction at the time the bank authorized it and froze more than a million accounts based on faulty automated filters.
According to the settlement, without any admission of liability Wells Fargo has agreed to pay more than $2 billion to those affected by their actions and $1.7 billion in civil penalties.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 1 Montgomery St 2nd Fl, San Francisco, CA 94104-4505
- BBB File Opened:
- 11/9/1978
- Years in Business:
- 173
- Business Started:
- 1/1/1852
- Business Started Locally:
- 1/1/1852
- Business Incorporated:
- 4/14/1999
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 1512 for this business, issued by Department of Business Oversight
These agencies may include:
Department of Business Oversight
1515 K Street, Suite 200
Sacramento CA 95814
https://www.dbo.ca.gov/About_DBO/contact_us.asp
BBB records show a license number of 1512 for this business, issued by Department of Business OversightThese agencies may include:
Department of Business Oversight
1515 K Street, Suite 200
Sacramento CA 95814
- Type of Entity:
- Corporation
- Number of Employees:
- 275000
- Alternate Business Name
- Wells Fargo Dealer Services
- Wells Fargo Guard Services
- Wells Fargo Bank
- Business Management
- Mr. Scott Sorge, Complaint Manager
- Contact Information
Customer Contact
- Mr. Scott Sorge, Complaint Manager
- Additional Contact Information
Fax Numbers
- (415) 975-7745Primary Fax
Phone Numbers
- (866) 878-5865Other Phone
- (415) 975-7745
Customer Complaints
5,970 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
956 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Rachel R
1 star11/04/2024
Local BBB
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