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          Find a Location

          Brex has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Brex

              153 Townsend St Fl 6 San Francisco, CA 94107-3909

            • Brex

              110 S Park St San Francisco, CA 94107-1809

            Business ProfileBrex

            Ecommerce
            Multi Location Business

            Contact Information

            153 Townsend St Fl 6

            San Francisco, CA 94107-3909

            Visit Website
            (833) 228-2044

            Customer Reviews

            1.23/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            32 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Brex is rebuilding B2B financial products, starting with a corporate card for technology companies. We help startups of all sizes (from recently incorporated to later-stage companies) to instantly get a card that has 20x higher limits, completely automates expense management, kills receipt tracking and magically integrates with their accounting systems.

            Business Details

            This is a multi-location business.

            Find a Location

            Brex has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Brex

                153 Townsend St Fl 6 San Francisco, CA 94107-3909

              • Brex

                110 S Park St San Francisco, CA 94107-1809

              Location of This Business
              153 Townsend St Fl 6, San Francisco, CA 94107-3909
              BBB File Opened:
              3/20/2019
              Years in Business:
              7
              Business Started:
              1/7/2017
              Type of Entity:
              Corporation
              Number of Employees:
              500
              Business Management
              • Mr. Ryan Marsh, Customer Contact
              Contact Information

              Customer Contact

              • Mr. Ryan Marsh, Customer Contact
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Smart shopping online

              Customer Complaints

              32 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/02/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              We opened an account with ********************** a few years ago and everything has been running fine. They recently informed us via email that they were closing our account. No reason was given. However, they have blocked us from withdrawing over $95k which was the balance on our checking account. I've emailed them several times on what I need to do to get the money out, and twice they've asked me to upload my identification, which I've done. Still no answer from them.
              Read More
              Read 31 More Complaints

              Customer Reviews

              13 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dan V

              11/04/2023

              Brex took my money and never returned it. I closed a business account with some funds in it and were supposed to send a check to me equivalent to the funds. The check never came. When I contacted them via support chat to ask them about it, they kept claiming that they had emailed me a form to fill out and get the check from me. The email never came. Support chat refused to stay on the line for this for me and kept saying to wait for the email. Of course, the email never did come. I still would like my money back and am surprised that a US Bank can treat their customers this way. Maybe they're a victim of the SVB fallout, but either way I would still like my very normal business account sum back. Until then, I cannot recommend this company less. Do not touch Brex.

              Brex Response

              11/13/2023

              Thank you for bringing this customer complaint to our attention. We welcome the opportunity to respond to the customer's inquiry. We have corresponded directly with the customer and have provided information regarding the status of the funds in the account. For customer confidentiality reasons, we are unable to provide details. Please let us know if we can assist further.
              Read 12 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

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