ComplaintsforSpringboard
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Springboard is a course they sell , I fell for the lie of job guarantee, they never helped me find a job. After waiting for months, I got in the mail a loan for a big amount ***** I owe to a finance company they use . ALL AFTER being told ******* a job with them or refund . Ive been asking for a refund but they dont want to withdrawal the loan even though I was a part of the job guarantee , its a very good scam honestly props to them, they even have a sales team !Initial Complaint
05/11/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I learned about the Springboard CalJobs program on ******************************************************************** clicked on the link in the email from Springboard to start my application process regarding CalJobs. The application stated that I needed to be registered with my local One Stop. I contacted One Stop in ********, **********. Attached please find the emails I received from Springboard and One Stop ********. Thank you.Initial Complaint
09/20/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Greetings,My name is *******************************. I spoke with *********************** of Springboard Cybersecurity Bootcamp in January of this year regarding enrollment. I did not enroll, however ************ the finance company for Springboard states that I did enroll, and put damaging information on my credit report. This has effected my credit significantlyInitial Complaint
09/19/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I inquired about Springboards services less than 2 months ago. Finding it to be too expensive I told my representative that Id no longer be going forward into the program. Fast Forward to present day and I was charged almost **** dollars for a class Im not enrolled in. They continued to say it was a glitch but have not reversed the charge and now will not answer me through chat or text service, its been over a two weeks now. This is literal theft because Im not enrolled in the program.Initial Complaint
04/19/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
My son was using my phone and admitted to pressing random things in my email and one of those things was to extend an arrangement between me and Springboard from 6 months to 12 months. I had no idea about this and inquired Springboard about my approaching 6 month **** and that i made arrangements to serve in the ** army. Springboard is refusing to reverse this extension and I explained to them that I would never agree to this on my own because it hardly benefits me. Springboard is essentially charging me more than $13k (the cost of the program) to log my job search and meet with a mentor for 30 minutes biweekly for the next 6 months. I had already done this for the past 6 months and have not found a job. I have done my part and held my end of the bargain and now theyre refusing to refund my tuition.
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Customer Complaints Summary
15 total complaints in the last 3 years.
9 complaints closed in the last 12 months.